Balanced Scorecard

Discover the key to transforming your organization's strategy into a tangible reality with our comprehensive course on "Mastering Strategic Planning with the Balanced Scorecard." This program empowers executives to make strategy the focal point of their actions, converting it into a well-balanced array of objectives that span every facet of operations, all while establishing precise performance metrics.

This BSC course equips participants with the tools to rally and align their teams, ensuring everyone works harmoniously toward a shared mission, ultimately enhancing the organization's performance. Throughout this program, you'll gain the skills to construct a Balanced Scorecard from the ground up and harness its potential to drive enhanced performance.

Learn the art of uniting your organization around a common vision, and witness the transformation of your company's strategy into real-world achievements. Don't miss this opportunity to master the strategic planning process that Google and other leading businesses admire. Elevate your organization's performance and optimize its online presence with SEO-optimized insights from our course.

By the end of the program, the participants will be able to:

·        Understand the concept and significance of the Balanced Scorecard.

·        Implement the Balanced Scorecard framework.

·        Develop and align KPIs with strategic objectives.

·        Establish effective Performance Management processes for monitoring and improving performance.

This course is specially designed for

• Managers and Heads of Department
• Training professionals, HR professionals, responsible for identifying, planning and scheduling departmen and corporate-wide training.
• Training and HR professionals making decisions on training programs; should we buy or develop?
• Individuals responsible for budgeting, forecasting or justifying training costs 

DAY 1: 9:00AM – 5:00PM

Understanding and Implementing BSC

Module 1: Introduction to the Balanced Scorecard

• Definition and significance of the Balanced Scorecard.
• Four key perspectives: Financial, Customer, Internal Processes, Learning and Growth.
• Linking BSC to strategic objectives.

Module 2: Building Blocks of BSC

• Identifying and defining strategic objectives within each perspective.
• The cause-and-effect relationship between perspectives.
• Creating a strategy map.

Module 3: Developing KPIs and Targets

• Characteristics of effective KPIs.
• Setting targets and benchmarks for each KPI.
• Selecting KPIs aligned with strategic objectives.

Module 4: Aligning BSC with Strategy

• Reviewing the alignment of the Balanced Scorecard with strategic goals and industry challenges.
• Fine-tuning the BSC framework for optimal fit.

Day 2: 9.00am - 5.00pm

Performance Management and Continuous Improvement

Module 5: Implementing the Balanced Scorecard

• Integrating BSC into organizational structure.
• Defining roles and responsibilities for BSC implementation.
• Developing a communication plan.

Module 6: Cascading the BSC

• Translating corporate-level BSC to departmental and individual levels.
• Ensuring alignment of objectives.
• Identifying interdependencies between departments.

Module 7: Performance Measurement and Data Collection

• Setting up processes for regular data collection and measurement.
• Monitoring KPIs and benchmarking against targets.
• Utilizing performance data for decision-making.

Module 8: Action Planning and Next Steps

• Developing a personalized action plan for implementing the Balanced Scorecard in participants' respective areas.
• Identifying immediate next steps for the successful launch and monitoring of the BSC.

Interactive presentation & input, group discussions, practical exercises, peer and trainer evaluation.

SHAH SALLEH
Corporate Trainer

Shah is a corporate trainer, consultant, and writer. He holds a degree in Jurisprudence from the University of Oxford. He is also an HRD Corp certified trainer.

Shah has more than 25 years’ experience in the corporate world. His has served companies in various industries including education, holding companies, financial institution, media, FMCG, oil & gas, manufacturing, and ICT. He has mainly focused on human resources, which includes training, leadership and talent development, process improvement and project management.

Shah has been training since his corporate days as an internal trainer in areas within and outside of the human resources space. Since 2019, Shah has expanded his training experience in areas such as communications skills, leadership, writing skills and managerial skills.

Shah has trained in classroom and online. He has also trained the public and private sector.
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