Mastering International Trade / Import Export - Essential Concepts for Success

Many companies venture into international trade without a thorough understanding of how it works, often rushing into the process. However, this lack of essential knowledge in international trade can have far-reaching consequences. It can result in limited market access, challenges in compliance, missed opportunities for business growth, financial risks, inefficiencies in supply chains, and struggles in overcoming cultural and communication barriers. Ultimately, this lack of understanding can impede business expansion and jeopardize profitability in the dynamic global marketplace.

The objective of the course is to provide participants with a comprehensive understanding of international trade, focusing on trade policies and regulations, incoterms, essential documentations, international payment methods, logistic and supply chain management as well as export and import procedures. The course aims to equip participants with the essential knowledge and skills to navigate the complexities of international trade effectively. The outcome of the training is that participants will be better prepared to engage in international trade, make informed decisions, overcome challenges, and seize growth opportunities in the global marketplace.

By the end of the program, you will be able to:

• Define the benefits and challenges of International Trade
• Explain the trade policies and regulations
• Summarize the types of Incoterms and its significance
• Identify the documents functions and when/who to prepare for
• Distinguish the different types of International Payment Methods and its security
• Describe the concept of logistic management and its respective roles
• Interpret the key elements of supply chain management and its mitigation plans
• Explain the export and import procedures 

These courses are suitable for Manager, Executive and Staff

•        International Trade Team 

•        Export & Import Operation Team

•        Export Sales Team

•        Sales & Marketing Team

•        Business Development Team

•        Shipping Team

•        Supply Chain Team

•        Logistic Team

•        Warehouse Team

•        Procurement/Purchasing Team

•        Finance Team

•        Regulatory Team

•        Customer Service Team

•        Administrative Team 

DAY 1: 9:00AM – 5:00PM

Module 1: Overview of International Trade

•        Define international trade and its significance  

•        Benefits & challenges in international trade

•        Import & Export in Malaysia

Module 2: Trade Policies and Regulations

•        Overview of trade policies and its impact to international business

•        Tariff, quotas and non-tariff barriers

•        Regional trade agreement and their implication

Module 3: Incoterms 

•        Incoterms definition

•        Commonly used incoterms

•        Benefits of using incoterms

Module 4: Essential Documentations

•        Export documentation & respective functions

•        Import documentation & respective functions

•        Challenges and best practices

Day 2: 9.00am - 5.00pm

Module 5: International Payment Methods 

•        List of international payment methods

•        Payment methods security

•        Pros and cons for each payment method 

Module 6: Logistic Management 

•        Global logistics and cross-border operations

•        Logistic roles for different stakeholders

•        Warehouse operations and inventory control

Module 7: Supply Chain Management 

•        Key elements of supply chain management

•        Demand forecasting and global market dynamics

•        Risk management and mitigation plans 

Module 8: Export and Import Procedures

•        Export steps and action plans

•        Import steps and action plans

•        Custom compliance 

Interactive Learning methods, including Multiple Choice Questions to assess understanding and stimulate critical thinking. Dynamic Group Discussion, Role Plays and Group Presentation to promote collaborative learning. 

CHOW KIT YENG (AERIS CHOW)
Designation: HRDC Accredited Trainer (Specialize in International Trade)

#1: Certified Export Professional (CEP), European International University

#2: Master of Business Administration (MBA), INTI International University

#3: Licensed Practitioner of Neuro-Linguistic Programming (NLP), issued by AKLTG and certified and licensed by Richard Bandler under the Society of NLP, USA

#4: Competent Leader (CL), Toastmaster International

#5: Competent Communicator (CC), Toastmaster International

Aeris is an International Trade corporate trainer. She speaks on shipment management, customer management, sales and marketing, new market research and market entry strategies areas and etc.

Aeris has 17 years of corporate working experience in Fast Moving Consumer Goods (FMCG) industries. Her last tenure in Kellogg Asia Marketing Inc. is the Export Manager handling international markets including Pacific Islands and Asia Developing Markets.

Her highest achievements include leading the export department servicing 30 countries via distributor model, expanding export markets from 2 countries to 30 countries and also increased 70% sales value within a year.

She has trained multi-national companies (MNC) and small medium enterprises (SME) offline and online, In-house and public. Among her participants, Aeris is known for her applicable and job-related content that is delivered in a vibrant pace.  She is able to combine her international trade knowledge with real life experience for those on the job.  Aeris holds the esteemed Certified Export Professional (CEP) designation from European International University, demonstrating her commitment to excellence in the industry. Apart from that, Aeris is a content creator. She is passionate to share her international trade knowledge as well as current economic updates in her Youtube channel and LinkedIn platform.
Moreover, she is a NLP Practitioner and she was a Toastmaster who earned both Competent Leader (CL) and Competent Communicator (CC) designation. With that, Aeris would be able to add value when she conducts the training. Last but not the least, Aeris is a HRDC Accredited Trainer as well.

What did you like most about the course?

• Very interactive and fun way of learning.
• Interactive with trainer and easy to understand
• The trainer is well trained and very knowledgeable.
• Active session.
• New knowledge.
• Teamwork.
• Explanation is clear.
• Notes & Presentation.
• Good participation from audiences & trainer.
• Summary of presentation