Overview
Some of the highest paid, most successful salespeople in every industry do all of their business by telephone.
The telephone is the most powerful business tool that you must master today.
Would you like to become one of these highly-paid professionals by selling on the phone?
I am sure you want to exponentially increase your business income and cashflow.
Using the telephone effectively to sell is like learning to type — it takes learning and practice.
The telephone is a special tool that you must master if you want to fulfill your potential as a successful telephone sales specialist. I will teach you how to master telephone sales for any industry.
Learning Outcomes
- Get past the gatekeeper with strategy and confidence
- Get past the first 20 seconds of the call and increase selling opportunities
- Improve skills in telephone communication
- Up-sell and Cross Sell other products if required
- Improve questioning and listening skills
- Identify customer’s real emotions, needs and match with appropriate benefits.
- Sharpen their closing skills in order to clinch the sale.
- Handle objections effectively and treat them as new opportunities
- Build better relationships with difficult prospects using empathy
- Recognize each prospect’s unique telephone personality and tailor offering accordingly
- Seek buying signals and act accordingly
- Experience a substantial increase in New Sales
- Enhance skills through Telesales and Customer Service training
Who Must Attend
- Telesales and Sales Personnel
- Customer Service
Course Details
Methodology
Online webinar - Interactive input, case study presentation, group discussion and role play.
Course Leader
For any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869 628 | +6018 2735 123 or email: info@iTrainingExpert.com
Testimonies
Investment
In house arrangement only.
Click here to Request for In house Quotation
Please contact us at +6012 6869 628 | +603 8074 9056
Email: info@itrainingexpert.com
Payment mode:
Payment must be 100% upfront upon confirmation.