Developing and Implementing Customer Service Strategies

Related Courses

  • Excellent Customer Service & Response to Complaints

    This is a powerful life-changing training on Excellent Customer Service and Handling complaints. This is workshop which approach is highly practical and aim to craft and instill behavioural skills for Service professionals so that they confidently se

  • People Management skills; Managing Different Personalities

    Coping with Anger Management? Join this training to train yourself to manage your emotions and understanding why others behaved the way you hated.

  • Managing Discipline at the Workplace

    Running a business in Malaysia will require you to have a clear understanding of the Malaysian Employment Law and Industrial Relations practice. It is an invaluable tool to help protect your rights and obligation as both an employer and employee.

  • Persuasive & Influencing Skills Using NLP

    A 2-day HIGH POWER Persuasive and Influencing Skills workshop is to sharpen your persuasive and influencing skills . These skills focuses on redefining your current roles, positioning and promoting yourself , products and services you provide to your