Overview
"Great leaders get extraordinary things done in organizations by inspiring and motivating others towards a common purpose.” No two leaders are alike. That’s because leadership comes in many different forms: They vary in their management philosophies and have distinct personality quirks. But one idea remains significant –that leadership is unique to each person. Neither science nor formula will produce a leader; leadership is a matter of character.
Leaders are the single most important ingredient in building an engaged, high-performance workforce. All too often these leaders are ill-prepared for their critical new roles. Even when organizations put programs into place to enhance leadership skills, the impact is diluted because of a lack of organizational support. This leads to high rates of leadership failure, low employee loyalty, and, ultimately, poor business performance.
This is not a management course. It is distinctly a Personal Leadership program. We believe that leadership is the capacity to influence others to act. Leadership is an "influence process" and processes are observable and "learnable". Leaders groomed through this program would have the ability to build proactive, independent, trusting, proud, involved, respecting and self-sustaining teams or individuals.
Immensely practical and hands-on, this 5-day Personal Leadership workshop is designed to inspire, engage, and help organizational leaders develop the skills needed to meet whatever leadership challenges lie ahead.
Learning Outcomes
Upon completion of this Personal Leadership 5 days program, the participants will be able to:
- Recognise their own leadership style
- Identify and understand various approaches in leading others
- Employ key competencies of visioning, aligning, delegation, motivating and inspiring others
- Model the way for others by clarifying and communicating their fundamental values and beliefs
- Express their image of the future and inspire others to share that common vision
- Challenge the status quo and find opportunities to change and improve by experimenting with innovative ideas and learning
from accompanying mistakes
from accompanying mistakes
- Enable others to act by building collaboration, teamwork, and trust while strengthening the ability of others to excel
- Recognize the accomplishments of others by showing appreciation and celebrating accomplishments
Who Must Attend
This program is suitable for employees who are transiting into entry level leadership positions.
Course Details
DAY 1
Module 1: Leadership vs. Management
- Best leaders and qualities
- Power vs. empowerment
- Building trust with others
- Managing change
- State of Minds
- Your values as a leader
Module 2: Enhancing Influencing & Persuasion Skills
- Understanding Your Capability and Strength
- Understanding How people are motivated to take action
- Influence strategies
- Strategic thinking
- How to persuade with conviction
Module 3: Communication Strategies
- Creating Positive Relationships
- Communication Barriers that You Need to avoid
- Asking Probing Questions
- Active Listening vs Emphatic Listening
- Body Language and their subtle messages
- Assertiveness and how to increase authority
DAY 2
Module 4: Emotional Intelligence for New Managers
- Understanding your EQ and others
- Hot buttons vs Cool Buttons
- Seeking Opportunities in Problems
- Validating emotions in others
- Increasing EQ in dealing with teams
Module 5: Creating Accountability vs Responsibility
- Accountability vs Responsibility
- Inculcate a sense of accountability in your team
Module 6: Setting goals and expectations
- Setting SMART goals
- Communicating expectations
- Aligning team to same goals
DAY 3
Module 7: Delegating tasks effectively
- Delegating vs Silo
- Understanding the Strength of Your team members
- Delegating and accountability
- Feedback loop
Module 8: Creative Problem Solving
- Make better decisions through critical thinking and creative problem solving
- Develop your personal creativity
- Select the best decision given the specific situation
- Apply processes to assess work issues and problems
- Transform your creativity into practical business solutions
Module 10: Offering constructive feedback
- Sandwich feedback
DAY 4
Module 11: Motivating Your team
- Understanding values and priority of team members
- Rewarding and appreciation culture
Module 12: Conflict Resolution
- Open vs. hidden conflict
- The Johari window
- Stages of conflict
- Conflict resolution styles (case studies)
DAY 5
Module 13: Coaching skills
- Critical coaching skills
- Learning styles and principles
- The benefits/consequences matrix
- The coaching model
- Role plays
Module 14: Performance Reviews & Appraisals
- Types of reviews/ appraisals
- Process of reviewing
- Errors we make
- Creating a performance development plan
- Maintaining performance
- Handing Performance Problems
Methodology
In this fun-filled highly experiential training, the training facilitator adopts a coaching and facilitative approach. It is very important to engage the participants in reviewing their own outcomes.
Course Leader
SAM LEONG
Fellow IMI, MBA, IE (CEI, UK), AAE
Honorary Member of City & Guilds of London Institute, UK
Master Trainer and HR Practitioner
CF Leong has more than 38 years of experience in training and human resources development with a Malaysian Conglomerate company. He conducted the company’s renowned management trainees program for years in building talents for the business. During part of his tenure with the organization, he was directly under the managing director to execute a companywide Change Management program in building a high performance organization from heavy machinery industry, motor car sales and services, car assembly plant to oil and gas industry with a total workforce of more than 5500 employees. He conducted many company diagnostics in these business environment and recommended solutions for improvements and change. He was seconded as a Human Resources and Training consultant to similar company in China for 7 years. He is an expert in setting up technical training centers for the organization to run vocational education and skill training programs both in Malaysia and in China.
Training programs conducted by CF Leong are:
1. Culture an Organization for High Performance through Change management
2. How to Become a Better Sales Negotiator for Business
3. Leadership in Managing People
4. How to develop a Business Strategy
5. Developing a Marketing Strategy
6. Building a Growing & Sustainable Organization
7. Strategic Business Thinking for Leaders
8. Building a Customer Care Organization
9. Tips on Excellent Customer Service to drive repeated Sales
10. How to Develop a Balanced Scorecard (BSC) for Organizational Performance Measurement
11. Professional Selling and Marketing Skills
12. Building a sustainable Marketing Enterprise
To book Mr Leong for speaking and training engagement, feel free to contact us at info@itrainingexpert.com
or telephone + 603 8082 3707 | mobile +6012 6869 628.
Testimonies
“I thought this course would have a lack of guided leadership because it was being held in a classroom, but the trainer shared a lot of experience with us. After it was done, I felt like I had the key skills I could implement in my work. The trainer was very good. I particularly liked the area where we focused on SWOT analysis. It’s very relevant to my work” – Wong Chun Cheong, Assistant Manager, Dragon-I-Restaurant.
“Before attending this course, I thought that ‘leader’ and ‘manager’ were the same, but this training taught me what a leader needs to have is far broader than what a manager has. After it was done, I learned that while practical knowledge was important, the skill is bring people up is more crucial to the organization. The trainer had good knowledge and was very experienced.” – Clarice, Accountant, Dragon-I-Restaurant.
“I was interested in this course before attending. I learned about management tools and felt really well-informed after it was done. The trainer was very good with lots of experience. I particularly liked the part of the course where we focused on ‘disc scoring’.” – Adam Randall, Manager, City Facilities Management Sdn Bhd.
Investment
In house arrangement only.
Please go to HERE to request for an in house proposal.
Alternatively click on http://www.itrainingexpert.com/Request-for-Quotation/
