Overview
“...having these capabilities offer each of us a way to survive with our humanity and sanity intact, no matter where we work. And as work changes, these human capacities can help us not just compete, but also nurture the capacity for pleasure, even joy, in our work.” - DanielGoleman
Emotional Intelligence by Daniel Goleman
The bestselling author of Emotional Intelligence and Primal Leadership, Daniel Goleman speaks on how you can use emotional and social intelligence to improve your own and your organization's performance. Daniel Goleman reinforces that one of the most
critical skills is building rapport. We train for building rapport in this training and this is very useful for your success in work and life.
Emotional Intelligence – the ability to understand and control emotions, to recognise and respond to those of others - is emerging as the single most effective business skill of the new century. Whether you’re a company manager or director and want to learn how to manage your team or business more effectively, or perhaps you’re an executive and need cutting-edge skills to help you thrive in your future career, this 2-day session will be an eye opener as you. Far more than an introduction, you will learn the revolutionary tools in human change and development used by Anthony Robbins the #1 coach in the world. After the course you will walk away with greater clarity, ability to create change in yourself, understand the deep dynamic between people, and re-shape your own identity for success in life.
Learning Outcomes
Upon completion of the course, the organisational impact woudld be :
• Improve teamwork through greater deeper understanding of one another
• Enhance cooperation through better relationship building skills
• Develop an emotionally intelligent work environment
• Work better with different personality styles and see situations and people from different perspectives
Who Must Attend
Ideal for team members of all levels
Course Details
Day 1:
MODULE 1: SELF AWARENESS
WHY YOU NEED EMOTIONAL EXCELLENCE TO ACHIEVE THE WORK SUCCESS
DESIRED
- The emotional brain - intrapersonal & interpersonal intelligence
- EI vs IQ; which is more superior
- Your Body Believes What You Say
WHAT IS EMOTIONAL INTELLIGENCE (EI)?
Significance EI in your life
MODULE 2: SOCIAL AWARENESS
Our personal core values drive our attitudes and behaviours.
They are influenced by our upbringing and are deeply rooted into our belief system. They are
like the torch light of our life. Aligning our personal core values to that of the company is like
shining our own personal torch toward company values. Team members will be able to
contribute meaningfully with the alignment.
EXPLORE and ALIGN CORE VALUES
• Aligning your values to your personal vision & company values to help you be in
congruent instead of being in constant internal conflict.
• Removing Limiting Beliefs – Beliefs which do not serve us anymore
Day 2
MODULE 3: SELF MANAGEMENT
WHAT TRIGGERS YOU EMOTIONALLY?
Although some leaders may never admit to them, everyone experiences some types of
emotion. Whether anticipating bosses’ feedback, handling family or just being alone, all these
scenarios involve some type of emotion. Willingness to deal with emotions signals your
enthusiasm in performance enhancement.
HOW TO CHANGE YOUR STATE FROM DOWN TO UPBEAT INSTANTLY
• Change your physiology
• Change your mental map/ blueprint
• Change your focus
• Change the meaning you give to life - reframing
• Anchoring your wins in life
Afternoon Session: 2.00pm - 5.00pm
MODULE 4: RELATIONSHIP MANAGEMENT
The Law of Connection - Improving Relatonship At The Workplace
• The Recipe for Deep Rapport Instantly to establish trust almost effortlessly
• Active Listening
• Creating the personal chemistry
• Deal emotionally charged situations
MENTAL TECHNIQUES FOR HANDLING STRESS
• Anticipating and avoiding potentially stressful situations.
• Learn coping techniques such as relaxation therapy, visualization and reframing your
thoughts for handling workplace stress.
Methodology
This workshop’s methodology is a combination of expert input, interactive practical exercises, self assessment, lots of hands-on role-play, group discussions, exercise worksheets, practical projects, presentations, creative music, visualizations together with action plans supported by video material.
Course Leader
DANIEL WONG
Member of Malaysian Institute of Management
Certified Professional Trainer, MIM
MBA (General) University of Hull, UK
Council of Engineering Institutions (UK) Part I & II
Associate Member of Institute of Electrical Engineers, UK
Graduate Member of Institute of Engineers, Malaysia
ISO Standardization Internal Auditor
NLP Master Trainer Certification, NFNLP US
Certified Master Conversational Hypnotherapist, IAPCH U
Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US
Member of Malaysian Institute of Management
Certified Professional Trainer, MIM
MBA (General) University of Hull, UK
Council of Engineering Institutions (UK) Part I & II
Associate Member of Institute of Electrical Engineers, UK
Graduate Member of Institute of Engineers, Malaysia
ISO Standardization Internal Auditor
NLP Master Trainer Certification, NFNLP US
Certified Master Conversational Hypnotherapist, IAPCH U
Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US
Daniel is an International Master NLP Trainer who comes with more than 30 years experience in the corporate world; out of which, 19 years has been spent on coaching and training: on Communication & Interpersonal Skills, Coaching & Negotiation skills, Sales, Management & Leadership Skills, Course Consulting, Neuro-Linguistic Programming (NLP) and Sub-conscious learning skills. And in the process, continually coaching and motivating all his the coaches, mentees, staff and associates to learn, grow and expand their personal paradigms and horizons.
He also has extensive marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as General Manager of GEC (UK), Mahkota Technologies, he was in-charge of both local and regional sales for his Division. In his tenure, he managed over 15 different products and systems, successfully securing an annual turnover of RM60 million, for both the domestic and regional markets.
Trained under Dr Richard Bandler, Daniel is a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA. He is also a Certified Master Conversational Hypnotherapist of the International Association of Professional Conversational Hypnotherapist, USA.
He specializes in coaching CEOs, senior managers and entrepreneurs in highly sought-after skills in areas of people management, creative and innovative skills in leading organizations. His passions are in the study and application of the latest psychologies, mental tools and techniques in reading and handling people; especially in areas of Effective Communication and Negotiation skills, Management and Leadership Skills and Sales, applying Neuro-linguistic Programming and Subconscious Learning to accelerate adult learning.
He recognizes the great potential within each individual and he believes in making a difference in one’s learning through his personalised, demonstrative, practical and dynamic approach in effective trainings. He makes every training experience enjoyable and valuable. His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.
Testimonies
"Very engaging presentation. This course highlight to us the best methods used to influence and persuade people through psychology in which I know nothing of before the training”– Farid, OIM SPD, PETRONAS Carigali Sdn Bhd
“I find it hard to persuade and influence others before I attended the course, but after I was shown how to unleash my inner potentials to influence people I find that engaging people is not as difficult as I previously thought it was”– Naza, HEAD, PETRONAS Carigali Sdn Bhd
“Very much liked the approach. This course teaches me how to interact effectively with the management and rest of colleagues through influencing according through behaviours that will make communication at workplace much easier than before.”– Fauzi, TS OIL, PETRONAS Carigali Sdn Bhd
“The trainer was very good, pay attention to the participant and comfortable.”– Lena, Managing Director, 35 years in the Rubber Industry in Asia Pacific
“The trainer was very good, pay attention to the participant and comfortable.”– Lena, Managing Director, 35 years in the Rubber Industry in Asia Pacific
Investment
The course can be customised as in house programs.
For companies who have 5 and above participants who would like to attend the course, please contact us to Request for a Quotation today.
Click HERE
Also, if you'd like to speak to us, please call NOW at +603 8074 9056 | Mobile +6012 6869 628 and speak to one of our friendly Course Consultants.