The definitions of “coaching” are broad. They could entail anything from instruction, tutelage, education and upskilling, but the one theme they all have in common is “development”.
A good coach in business is someone who elevates their team by helping them get the best out of their experiences and nurturing their growth to the point where motivation becomes redundant. They know how to exert positive influence over someone by providing constructive feedback and build relationships with a solid foundation on mutual trust and respect.
A good coach is also an excellent communicator able to bridge gaps in understanding and help foster an awareness of why and how one can do better in the workplace. Overcoming conflicts both internal and external.
The reason why many managers do not possess good coaching skills is possibly because unlike sales, coaching is an art that requires an investment of patience, nuance and careful execution to see a return on dividends. Often confused for motivation, coaching is instead an investment into human development.
This program equips participants with the necessary tools and techniques needed to uplift their teams as top-tier coaches would.
- Define "Coaching".
- Explain the leader’s role in the coaching process.
- Apply the five steps "TIIPS" coaching model to conduct successful coaching conversations.
- Diagnose development level of a coachee.
- Identify the specific needs of a coachee.
- Match different leadership styles to development needs of the coachee.
- Prepare and coach effectively.
- Manage a turnaround situation when the employee is non-performing.
Who Must Attend
This Coaching and Mentoring skills course is aimed at:
- Team leaders
- Tnyone who manages personnel or who contributes to an individual’s capability development in the workplace.
Integrates learning through role plays, presentations, activities, case studies, presentations, group discussions and reflection.
MS WINNIE CHO
Bachelor of Pharmacy (Hons), University of Southern Queensland
Master of Business Administration (University of South Australia)
Diploma of Training and Assessment System (Competency Training Institute of Australia)
Winnie is a trainer and consultant. She is passionate about sales and leadership, Her vision, “Harnessing Inner Potential”, demonstrates her belief in intrinsic capabilities and talents in everyone to succeed. Since she started her training and consultancy career, she has broaden her exposure from pharmaceutical to others industry ranging from financial, FMCG, engineering, communication and entertainment, nutritional, chemical, industrial, construction and others industry. Aside to her busy schedule she is also a wife, and a mother of 3, a fine example of an empowered woman. A person who always strives for the best, and at the same time inspires those around to her to achieve their potential.
Winnie has over 20 years of Sales and senior leadership experience in local and multinational organizations. Her most recent corporate position was as the Sales Director of a renowned and top multinational pharmaceutical company in Malaysia. In that capacity she has managed a team of more than 150 Sales personnel and was responsible for Sales revenue amounting to more than USD 100 million.
She has also gone through three (3) major company mergers and acquisition changes. Her wide-ranging experience in Sales, Marketing, Training and senior leadership equipped her with high versatility and capability in managing and driving organizational changes while maintaining team members’ morale.
Winnie’s expertise includes sales leadership, building high performance team, strategic implementation and so on. Throughout her years as Sales director, she has successfully drove 4 products to Top 10 Malaysia ethical products despite generic challenges. She also has lots of experience in building high performance team which became one of the most recognized field force in the industry.
Winnie has trained people from various industry from manufacturing, engineering, construction, nutrition, education, FMCG, nutrition companies and others. With her vast and practical experience, she will be able to add value to help organizations to be more effective and efficient.
AL RAJHI BANK
Among her participants, Winnie is known for her applicable and job-related content that is delivered in a fun and vibrant pace. Her main strength is her vast amount of on-ground experience in sales and management, where she climbed up the corporate ladder from being a Sales Representative to leading the entire sales organization as the Sales Director. In that respect, the examples that she shares during her training is very relatable to participants. Winnie has exposure in the entire spectrum of a sales organization during her corporate days, and this includes being in sales training. When she is not on corporate training circuit, Winnie does consulting, Winnie is a registered trainer with PSMB /HRDF.
"The trainer knows the subject matter well and the training was very good." Mona Abdullah, Facilities Manager, Hitachi Rail STS Sdn Bhd.
"Before the course, I feel that coaching is just a matter of getting someone to be able to do a job assign to them. During the course, I realise that there is a specific structure and strategy to coach and also to correct undesirable behaviours. After attending the Coaching and Mentoring course, I feel that I understand better how to coach people in a more efficient way. Thanks so much." Noriah Jaafar, Engineer, Hitachi Rail STS Sdn Bhd.
|Sign up 1 pax|
|Pay before course starts|
|MYR 2,290.00 per pax|
|Sign up 1 person|
|Pay 14 days before course starts|
|MYR 1,690.00 per pax|
|Sign up 3 pax or more|
|Pay 14 days before course starts|
|MYR 1,490.00 per pax|
6% SST is chargeable, excluded in the quoted fee above
Upon successful completion of this program, you will receive a e-Certificate of Achievement.
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
Contact us: ITRAININGEXPERT GLOBAL PLT
Tel:+603 8074 9056 | +603 8082 3707
Mobile: +6012 6869 628 | +6018 2175 123