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Leadership Skills for Managers - 7 Key Tools

Overview

"Great leaders get extraordinary things done in organizations by inspiring and motivating others towards a common purpose.” No two leaders are alike. That’s because leadership comes in many different forms: They vary in their management philosophies and have distinct personality quirks. But one idea remains significant –that leadership is unique to each person. Neither science nor formula will produce a leader; leadership is a matter of character.

Leaders are the single most important ingredient in building an engaged, high-performance workforce. All too often these leaders are ill-prepared for their critical new roles. Even when organizations put programs into place to enhance leadership skills, the impact is diluted because of a lack of organizational support. This leads to high rates of leadership failure, low employee loyalty, and, ultimately, poor business performance. 
 
This is not a management course. It is distinctly a leadership program. We believe that leadership is the capacity to influence others to act. Leadership is an "influence process" and processes are observable and "learnable".  Leaders groomed through this program would have the ability to build proactive, independent, trusting, proud, involved, respecting and self-sustaining teams or individuals.   
 

 

      

Learning Outcomes

Upon completion of this program, the participants will be able to:
 

-Define the attributes, roles and responsibilities of a leader

-List the attributes of a leader

-Describe the impact of an effective and ineffective leader

-List the challenges faced by a leader

-Gain awareness of personal leadership competence

-Increase level of 3 competencies of a manager

Who Must Attend

This course is suitable for employees who are transiting into entry level leadership positions.

Course Details

Module 1: Leadership Key Fundamentals
  • The leadership model that works
  • The impact and consequences of leadership
  • Your value as a leader
 
Module 2: Leadership Success Factors 
  • Task, team and personal requirements
 
Module 3: The Leadership Shift - New Age Leadership Styles 
  • The 21st Century Leadership Shift
  • Styles of an effective leader vs ineffective leader
  • Assessing your leadership traits 
 
Module 4: (Personal Leadership Competence)
Leadership Rule #1– To be a Great Leader, Become a Great Person First 
  • Your attitude, emotions, behavior 
 
Module 5: Interpersonal Leadership Competence
Leadership Rule Number #2 – The Deeper Your Relationship, the Stronger your Leadership 
  • Building trust, openness and commitment
 
Module 6: (Performance Management Competence) 
Leadership Rule Number #3: Disciplines of planning, disciplines of execution
  • Thinking strategically
  • Planning performance 
  • Managing Performance
  • Giving and receiving feedback
  • Reviewing and following up
  • Going against the “whirlwind”
     
Module 7: Creating and Sustaining A Team Culture
  • Strategies, Principles, Ethics, Gratitude and Appreciation

Methodology

This is an experiential training which integrates learning through videos, role plays, presentations, activities, business games, case studies, presentations, group discussions and reflection. 
 

Course Leader

DANIEL WONG
Member of Malaysian Institute of Management
Certified Professional Trainer, MIM
MBA (General) University of Hull, UK
Council of Engineering Institutions (UK) Part I & II
Associate Member of Institute of Electrical Engineers, UK
Graduate Member of Institute of Engineers, Malaysia
ISO Standardization Internal Auditor
NLP Master Trainer Certification, NFNLP US
Certified Master Conversational Hypnotherapist, IAPCH U
Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US
 
Daniel is an International Master NLP Trainer who comes with more than 30 years experience in the corporate world; out of which, 19 years has been spent on coaching and training: on Communication & Interpersonal Skills, Coaching & Negotiation skills, Sales, Management & Leadership Skills, Course Consulting, Neuro-Linguistic Programming (NLP) and Sub-conscious learning skills. And in the process, continually coaching and motivating all his the coaches, mentees, staff and associates to learn, grow and expand their personal paradigms and horizons.
 
He also has extensive marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as General Manager of GEC (UK), Mahkota Technologies, he was in-charge of both local and regional sales for his Division. In his tenure, he managed over 15 different products and systems, successfully securing an annual turnover of RM60 million, for both the domestic and regional markets.
Trained under Dr Richard Bandler, Daniel is a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA. He is also a Certified Master Conversational Hypnotherapist of the International Association of Professional Conversational Hypnotherapist, USA.
 
He specializes in coaching CEOs, senior managers and entrepreneurs in highly sought-after skills in areas of people management, creative and innovative skills in leading organizations. His passions are in the study and application of the latest psychologies, mental tools and techniques in reading and handling people; especially in areas of Effective Communication and Negotiation skills, Management and Leadership Skills and Sales, applying Neuro-linguistic Programming and Subconscious Learning to accelerate adult learning. 
 
He recognizes the great potential within each individual and he believes in making a difference in one’s learning through his personalised, demonstrative, practical and dynamic approach in effective trainings. He makes every training experience enjoyable and valuable.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.

To contact Mr Daniel for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: info@iTrainingExpert.com
  
Or 


MALAR is a PSMB Certified Trainer and a Business Coach with over 17 years of training experience. Malar holds a Bachelor of Arts, majoring in Anthropology & Sociology from National University of Malaysia (UKM), a Master’s in Business Administration at University Utara Malaysia (UUM). She is currently pursuing Doctorate in Business Administration at UUM. She is also a member of Malaysian Association of Training Providers(MATPRO), Certified Practitioner of Neuro-Linguistic Programming(ABNLP), Certified KPI Professional & Practioner (KPI Institute), Certified Sujok Acupressure Therapist AND PSMB Approved Mentor for SMEs (FIRE Programme).

Malar has held prominent position in various MNCs in Malaysia as a Senior Production Executive, Training Executive, Quality Control Executive and Head of HR and Training Department. She has also developed vast experience in the full spectrum of Train The Trainer, Strategic Performance Management, Strategic Thinking & Planning, Quality Control, Scenario Planning, Talent Management, Balance Scorecard, HRM, Employment Act, IR, Domestic Inquiry, Organizational Behaviour, Performance Appraisal, TNA, Performance Improvement Planning(PIP), KPI Indicators, Transformational Leadership, Strategic Leadership, Problem Solving & Decision Making, Critical Thinking, Making Innovation Happen, Recruitment and Behavioural Interviewing Skills, Behavioral Event Interviewing Skills(BEI), Customer Service, Change Management, Public Speaking & Presentation, Communication, Presentation Skills, Team Building, Marketing, Purchasing & Negotiation Skills, Business English & Business Writing, Leveraging The Generation Gap, Competitive Intelligence, Competency Based Behavioral Interviewing Skills  and Competency Based Supervisory Skills. She also actively undertakes consultation work and projects relating to Customer Service Framework, Implementation of KPI, Organization Goal, Vision and Mission setting, Company Profiling, Leadership profiling, Job analysis, Gap analysis and etc.  Malar has personally coached and trained employees from Asian countries such as Singapore, India, Thailand, Vietnam, Laos, Myanmar, Brunei, Maldives, Mauritius, Cambodia, Middle East(Oman) and Indonesia.

Some of Malar’s  notable clients for Public and In-House programmes are Boustead Petroleum Marketing Sdh.Bhd, GITN Sdn Bhd, Maxcare Success Sdn Bhd, Power & Motion Control Sdn Bhd, Terminal Bersama Sdn.Bhd, Flowco(M) Sdn.Bhd, Petronas Chemicals MTBE Sdn.Bhd, Weida(M) Bhd, God Coin Sarawak, Sri Datai Construction, Cahaya Mata Sarawak Mgt Services, Datasonic Technologies Sdn Bhd, Kesas Sdn Bhd, Malaysian Diagnostics Corporation Sdn.Bhd, Langkawi Cruise Sdn.Bhd, Star Cruises Shipping Agency (M) Sdn.Bhd, Ibiden Electronics Malaysia Sdn.Bhd, Tiger Oilfield Services, Labuan Liberty Port Management, Idaman Pharma Manufacturing Sdn.Bhd, Limocab(M) Sdn Bhd, Total Dynamic Engineering Sdn.Bhd, Central Force Sdn.Bhd, Pac Lease Berhad, BH Reality Sdn.Bhd, Big Tree Outdoor Sdn.Bhd, Datasonics Smart Solutions Sdn.Bhd, KPJ Selangor Specialist Hospital, Petronas ICT Sdn.Bhd, Southcorp Capital Sdn.Bhd, Foxboro (M) Sdn.Bhd, TNB Janamanjung SDn.Bhd, Jobstreet.com Shared Services Sdn Bhd, HSC Medical (KL) Sdn Bhd, Bollore Logistics Malaysia Sdn.Bhd, Sabah Tourism Board, Redtone Telecommunications Sdn.Bhd, UPECA Aerotech Sdn.Bhd, KUB Malaysia Berhad, Maju Holdings Sdn.Bhd, Petronas Chemicals Ethylenne Sdn.Bhd, Malaysian Electronic Payment System Sdn.Bhd, Adient Automotive Seating (M) Sdn.Bhd, Bemis Asia Pacific Sdn.Bhd, Dong Energy IT Malaysia Sdn.Bhd, Ryco Hydraulics Sdn.Bhd, Salcon Engineering Berhad, Flexible Ducting (M) Sdn.Bhd, Wear Safe (M) Sdn.Bhd, Siegwerk Malaysia Sdn.Bhd, Kemaman Bitumen Company Sdn.Bhd, One Medicare Sdn.Bhd, Delphi Packard Electric (M) Sdn.Bhd, Canon Marketing (M) Sdn.Bhd, Federation of Investment Managers Malaysia, Spirit AeroSystems Malaysia Sdn.Bhd, Motorola Solutions Malaysia Sdn.Bhd, Reltech Ventures Sd.Bhd, Port Klang Free Zone Sdn.Bhd, LSEG Malaysia Sdn.Bhd, Mattel Global Shared Services Sdn.Bhd, Integrated Logistics Solutions Sdn.Bhd, Sophic Automation Sdn.Bhd, Mattel (M) Sdn.Bhd, Boustead Petroleum Marketing Sdn.Bhd, Reserve Bank of India, Affin Bank Berhad, Bank Islam, Bank Rakyat, BSN, Puncak Niaga(M)Sdn.Bhd, MRCB, Semasa Sentral Sdn Bhd, PNS, PNB, PUNB, Perkeso, Pbk Logistics Sdn.Bhd, Sabasun Hyperruncit, Merdeka Palace Hotel, Sipadan Beach Resort, Penang Adventist Hospital, Sabah Medical Centre, Columbia Asia Hospital, KPJ Hospital, Mawar Renal Medical Centre, TNB, JKR, Carigali Petronas,  CMS Cement Sdn Bhd, Mimos, CCM Berhad, MIDF, Optimal Consultant Partnership Sdn.Bhd, Ansel Sdn.Bhd, Sunway Hotel, Kinabalu Motor Assembly, TATA Group of Companies(India), Jabatan Pertanian Sabah,  Malaysia LNG Sdn.Bhd(Bintulu), Asean Bintulu Fertilizer, University Hospital, University Malaya, Unikl, Uniten ,IOI Edible Oil Sandakan, Cabot (M), Deutch Bank, Skypark, HRDF, Eudeco, , ASTRO,  MIMOS, Weida Integrated Industries, LF Asia Sebor(Sabah), Takahari Marketing, Diethelm Travel (Kota Kinabalu), Ulink Ascot Sdn.Bhd, Healthtronics, Institut Perkhidmatan Awam Brunei, Tong Heer Aluminium Industries Sdn Bhd, Malaysian Embassy in Vietnam, Institut Perkhidmatan Awam Brunei, Ekowood, Denshi Maruwa, Motorola, MAS, Seagate, Fuji,  Motorola, Panasonic, Naza Academy, Inokom, Aicello, Teleplan, Actiforce, Vietcom Bank, NGA Hunan Resources,Kit Loong, Infineon, Eye Level, UOB bank, Maybank, Bank Rakyat, BSN, Ambank, MDEC, SWAN, SADA, Honeywell, Carsem, Light Hotel Penang, Sunway Hotel, Royal Chulan Hotel, Hotel Seri Malaysia, AirAsia, MAS, Draeger, Inteksof, Ministry of Finance Brunei, First Solar,  STO Maldives, SEB Sarawak, B Braun, Panasonic, Fuji Electric, Aiecello, AUO SUNPOWER, YEE LEE Edible Oil, B Braun, ROHM-WAKO Electronics, Healthtronics, Honda, Wood Group Mustang, Golden Ecosystem, Sena Diecasting, Hanson, Hitachi Tansport, AEC, Honda Malaysia, A-Look Eyewear Sdn Bhd, Kumpulan FIMA Berhad, Meridian Inspiration Sdn Bhd, SGL Carbon Sdn Bhd, TT Dotcom Bhd,  UMW Synergistic Generation Sdn Bhd, BSG Construction (Malaysia) Sdn Bhd, KUB Malaysia Berhad, Abex Medical System Sdn Bhd, Orpic Corporate Sohar Oman, Monash Universsity, Kesas, Hitachi Data Systems Sdn Bhd, Pharmaniaga Biomedical, Sarawak Forestry Corporation, The Royal Selangor Golf Club, Yayasan Peneraju Pendidikan Bumiputera, Universiti Utara Malaysia(UUM), Kuwait Finance, VADs, Mac Food, KFC, Perodua Sales Sdn.Bhd, Hasil Karya Sdn.Bhd, Tokio Marine Life Insurance Bhd  and etc. She also developed few essential module for the government initiated programme for Graduate Housewives(HEARTS) in Malaysia.

Or

We have a faculty of  specialist and can cater to your organisation's different levels and specific needs.

For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123

Testimonies

“Before attending the course, I feel that it is quite difficult for me to hold a position as a leader. Through the course, I learned about focusing and how to let go of fears and doubts in myself. After the course, I feel that those impossible things can become possible.” –Cindy, Senior Negotiator – CDB Properties Sdn Bhd

“I learnt a lot of added values." – Mohammad Shammaa, Sales Manager, Shaker Group-Kingdom of Saudi Arab-Kingdom of Saudi Arab

“We should have a tough mind. The skills of analyzing and planning. The trainer was great and professional.”–Walid Baccar, Regional Sales Manager, Shaker Group- -Kingdom of Saudi Arab

“I learned how to solve problems more effectively." –Mohydine Ramadan, Sales Manager, Shaker Group-Kingdom of Saudi Arab

 “I learned to look at things from different perspectives.”– Tarek Koujou, Sales Manager, Shaker Group - #1 LG distributor in KSA--Kingdom of Saudi Arab

“The trainer is so willing to share. I especially loved –People see your behavior, not your intention! I would highly recommend this training to everyone for better working environment, happier staff and better results.” - Senior Project Manager, DHL Asia Pacific IT Services.

“Before attending this course, I thought that ‘leader’ and ‘manager’ were the same, but this training taught me what a leader needs to have is far broader than what a manager has. After it was done, I learned that while practical knowledge was important, the skill is bring people up is more crucial to the organization. The trainer had good knowledge and was very experienced.”– Clarice, Accountant, Dragon-I-Restaurant.

“This training taught me about leadership. When it was completed, I felt full of knowledge. The trainer was very groovy, experienced and funny.”– Yap Soon Ming, Assistant Manager, Dragon-I-Restaurant.

“I was interested in this course before attending. I learned about management tools and felt really well-informed after it was done. The trainer was very good with lots of experience. I particularly liked the part of the course where we focused on ‘disc scoring’.”– Adam Randall, Manager, City Facilities Management Sdn Bhd.

Investment

Normal fee
Sign up 1 pax
Pay before course starts
MYR 2,990.00 per pax
USD 890.00
Early Bird
Sign up 1 person
Pay 14 days before course starts
MYR 2,590.00 per pax
USD 760.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 2,490.00 per pax
USD 730.00

6% SST is chargeable, excluded in the quoted fee above

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement.
 
Payment mode:
 
1. Online Payment by Credit card:  You can opt to register and pay online with our latest payment integration system through our website.
 
2. Bank Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
 
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas (Applicable to Malaysian Employer Only) 
 
Contact us: ITRAININGEXPERT GLOBAL PLT
Tel:+603 8074 9056 | +603 8082 3707
Mobile: +6012 6869 628 | +6018 2175 123

 

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