Effective Incident Investigation & Reporting

Investigating a worksite incident - a fatality, injury, illness, or close call - provides employers and workers the opportunity to identify hazards in their operations and shortcomings in their safety and health programs. Most importantly, it enables employers and workers to identify and implement the corrective actions necessary to prevent future incidents.

Incident investigations that focus on identifying and correcting root causes, not on finding fault or blame, also improve workplace morale and increase productivity, by demonstrating an employer’s commitment to a safe and healthful workplace.

This online course provides the delegates with an overview of incident investigation. The motivation for this course is to outline a procedure of incident investigation that is objective and satisfies most regulatory requirements. The aim is to learn the lessons, determine the root cause of the incident and develop effective measures to avoid such incidents in future.

By the end of the program, you will be able to:

• Achieve an overview of incident investigation and reporting
• Learn how to use effective investigation and interviewing techniques to gather complete, objective and accurate data
• Develop understanding of how to analyzing incidents to identify root causes
• Get awareness about the human relations aspects of incident reporting
• Determine which data to include in investigation reports
• Develop understanding of Hazard control measures and follow-up

• O&M (Operations and Maintenance) professionals who are keen to attain a holistic and integrated overview of incident investigation and reporting
• HSE Staff, Support Functions Professionals, Administration Managers, Procurement Managers, Finance Executives, Corporate Services Executives
• Labor Union representatives
• ERM (Enterprise Risk Management) Professionals
• Corporate Planning Professionals

DAY 1: 

MODULE 1: Why Incident Investigation?

• Course Objectives and Overview
• Hazards and Near Misses
• Unsafe Acts, Unsafe Conditions
• Incidents & how they occur
• Types of Incidents
• Glossary

MODULE 2: PSE - Process Safety Event

• PSEs & their categorization
• Process Safety Events Tier-1, 2 &3
• LOPC Release
• Swiss Cheese Model
• Bird’s Triangle

MODULE 3: RCA - Root Cause Analysis

• What is the “Root Cause” and why is it important?
• From Root Cause to Prevention
• Case Study

MODULE 4: Safety Incidents in the Oil & Gas Industry

• Vehicle Incidents
• STRUCK-BY, CAUGHT-IN, CAUGHT-BETWEEN
• Explosions and Fires
• Falls
• Confined Spaces

Day 2:  

MODULE 5: Root Cause Analysis

• Cause Analysis Techniques
• Fault Tree Analysis / Event Tree Analysis
• Case Study

MODULE 6: Causation Model

• Causal Factor Tree
• Simple Causation Model for Incident Investigation
• Case Study

MODULE 7: Effective incident investigation

• Formation of investigation team
• Initial Investigation
• Gathering information about the event
• Incident Investigation: Step by Step guide
• Incident Investigation interviewing

CASE STUDY (Group Exercise / Role Play)

DAY 3: 

MODULE 8: Effective Incident Reporting

• The importance of incident reporting
• Steps involved in incident reporting
• Main elements of Incident report & its distribution
• Correctly complete incident reporting and investigation data
• What is Best Quality Report?
• Facts Finding
• Sequence Determination
• Analyse the causes of incidents
• How to make recommendations to prevent incident recurrence
• Importance of sharing of lesson learn with all concerned

CASE STUDY (Group Exercise / Role Play)

GROUP EXERCISE ON CASE STUDY (Case study may also be shared by participants from their Workplace.)

• Peer review: How good was your analysis?
• Assessment & feedback on Group Exercise by Trainer

CLOSING : Recap of the three-day course content

This course provides a very enriching learning experience to the participants and encourages them to actively participate in the proceedings. The 2-way communication principle is adopted whereby the delegates learn from the industry experience of the Trainer and at the same time are given opportunity to express their views and ideas.  Depending on the expertise and capability of participants they would even be encouraged to present the learning during the course by themselves with a view to optimize the retention of the knowledge shared by the Trainer/ Facilitator.

The instructional format capitalizes on a careful balance of formal lectures by the Trainer and individual/ group exercises/ workshops. The Program will use following learning methods/ techniques: 

• PowerPoint presentations and Lectures
• Daily Quizzes to determine the retention of knowledge and encourage attentiveness
• Exercises/ workshops/ Case studies to develop understanding of the topics covered
• Delegates will be encouraged to take active part in discussions and express their views/ ideas.

Presentations by the participants to give them confidence and for determining their understanding of the contents taught.  

SALIM JANDULA
MS Industrial Engineering Mississippi State University
MBA from Institute of Business Administration
BE Mechanical Engineering from NED University of Engineering & Technology

Jandula is a Professional Development Trainer/ Speaker and a Mentor. He speaks on Operational Excellence, Safety Leadership and Oil and Gas Business Dynamics. 

Jandula has demonstrated Safety Leadership, Training & Development, Mentoring and Communication Skills during his 30 years Operational and Training experience in Energy/ Oil & Gas and Manufacturing sectors. Apart from imparting Training, he has held Practical Leadership Roles in Plant Operations, Joint Ventures, Field Management and Procurement & Logistics.

A Professional Mechanical Engineer with Masters from USA and an MBA, Jandula has collaborated/ worked with Global Players/ Multinationals like Eni, OMV, MOL, PGNig, PPL (Formerly Burma Oil Company UK), and Al-Futaim UAE etc. Following are some of his major achievements:

• Ensured integrity of Plants and Pipeline network and achieved the hallmark of Three Million Safe Man-hours with no lost time Injury Frequency (LTIF) and 99.99% Station Reliability of State of the art Plant.
• Managed 13 E&P (Exploration and Producing) Industrial Assets and increased the profitability by 7% through effective Assets Integrity Management Systems and Optimized Operations.
• Managed 425 MMCFD Gas Field with 150 KM Pipeline Network and Compression / Dehydration and Processing

A partial list of delegates in his previous programs/ conferences include companies such as:

Among his participants, Jandula is known for his pleasing personality and applicable tools and interactive style of presentation.

He is able to cross refer the training contents with the real life work situations and uses a wide variety of specific industry case studies. He encourages the delegates to actively participate in the proceedings and uses workshops and role play models to enable the participants grasp the concepts and apply in their respective work areas when they go back to work after attending the trainings.

“Trainer’s presentation style is energetic, positive. Trainer is Fabulous! Thank You.” - Elmi Muhammad Ismail, Production Operations Management, Petronas Malaysia

“Mr. Salim is very comprehensive in providing this training. I totally appreciate his knowledge and wisdom in this course”- Kamarul Johan, Director Emerging EPC Sdn Bhd

“Thank you for sharing your vast experience. I had a really good time learning new things.” - Aida Anuwi, Group HSSE, Petronas

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement. 

Payment mode:

1. ONLINE PAYMENT  by Credit card:  You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

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