Microsoft Outlook

In today's fast- paced, email has become one of the most widely used methods of communication in large or small organisation, whether for personal or business communications. To ensure that organizations’ email system is in sync, corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees is necessary.

In this course, you will learn to optimally use Ms Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create Tasks and Notes for yourself, and customize the Outlook interface to suit your working style.

Upon successful completion of this course, participants will be able to:

• Identify the components of the Outlook environment.
• perform tasks such as sending and responding to email messages
• use folders to organize messages
• Manage contacts and contact information
• Schedule appointments and meetings
• Recall messages and out of office autoresponder
• Using the calendar and reminder

who wants to use Outlook to compose and send email, schedule appointments and meetings, manage contact information.

1 Day Training

MODULE 1: MANAGING THE OUTLOOK ENVIRONMENT
• Apply and Manipulate Outlook Program Options
• Manipulate Item Tags
• Arrange the Content Pane
• Apply Search and Filter Tools
• Print an Outlook Item

MODULE 2: CREATING AND FORMATTING ITEM CONTENT
• Create and Send Email Messages
• Create and Manage Quick Steps
• Create Item Content
• Format Item Content
• Attach Content to Email Messages

MODULE 3: MANAGING EMAIL MESSAGES
• Clean Up the Mailbox
• Create and Manage Rules
• Manage Junk Email
• Manage Automatic Message Content

MODULE 4: MANAGING CONTACTS

• Create and Manipulate Contacts
• Create and Manipulate Contact Groups

MODULE 5: MANAGING CALENDAR OBJECTS

• Create and Manipulate Appointments and Events
• Create and Manipulate Meeting Requests
• Manipulate the Calendar Pane

MODULE 6: WORKING WITH TASKS, NOTES, AND JOURNAL ENTRIES
• Create and Manipulate Tasks
• Create and Manipulate Notes
• Create and Manipulate Journal Entries

Practical-based - Hands -on demo and case study

PUAN BEE MOHD
Bachelor of Information System (UNITAR)
Diploma in Information Technology (UKM)
HRD Corp Certified Trainer

Diligent and dedicated Computer Science educationist with 18+ years’ experience in ICT and soft skill training especially for private and government agencies around Malaysia and Singapore. Track record of consistently building the participants’ calibre and knowledge in Information Technology, Business Communication and Self-development skills. Committed to provide high quality corporate training at all levels. Profound ability to develop productive and effectual lesson plans based on the curriculum and executing the same.
o Substantial knowledge of age specific effective teaching and instructional strategies.
o Solid experience in supervising ICT related practical projects as client’s requirement.

Training That I have done.
Jabatan Perdana Menteri Malaysia
Suruhanjaya Syarikat Malaysia (SSM)
Sedafiat Sabah
PSMB Johor
Flextronics Johor
Dyson Johor
ST Microelectronics, Muar
Mattel Hot Wheels (Malaysia)
Western Digital Sarawak
Jabatan Perhakiman Syariah Selangor (JPSS)
Malaysia Export Academy
Beyonics Malaysia
Tiong Nam
Yongnam Engineering Sdn Bhd
Yinson Sdn Bhd
Yamakuchi (M) Sdn Bhd
Woodsfield Timber Industries Sdn Bhd
Value Train Sdn Bhd
V.S Industry Berhad
UTM-SPACE,SKUDAI
University Science Malaysia (USM)
Universiti Teknologi Malaysia (UTM)
Universiti Sains Malaysia (Penang)
UMICORE Sdn Bhd
UEM Sunrise Johor
TV3 - Pentas Utama
Tractors Manufacturing & Assembly Sdn Bhd
TNH Metal Engineering Sdn Bhd
TKR Precision (M) Sdn Bhd
Titan Petrochemical (M) Sdn Bhd
Tenaga Nasional Berhad (TNB)
Technip (AsiaFlex Products Sdn Bhd)
Tanjung Pelepas Port (PTP)
Tanjung Langsat Port (TLP) Johor
Taisin Electric Cables (M) Sdn Bhd
Sunway Juarasama
SUHAKAM
Southern Lion (M) Sdn Bhd
South Waste Management (SWM) Sdn Bhd
South Malaya (J) Printing & Carton Sdn Bhd
Solectron Technology Sdn Bhd
Sofitel Hotel ( Senai ) SME Group
Sistem Air Johor (SAJ)
Sindora Berhad
SIME DARBY KEMPAS Sdn Bhd
Sime Darby Industrial Sdn Bhd
SHARP Manufacturing Malaysia
SHARP (MALAYSIA)
Senai Seagate Industries (M) Sdn Bhd
Senai Airport Terminal Services Sdn Bhd
Sal Group of Colleges
Rushoe Coating Resources Sdn Bhd
RISDA ( Hotel Sri Malaysia , Penang)
Puteri Specialist Hospital (Johor) Sdn Bhd
Puteri Pan Pacific Hotel
Public Utilities Board, Singapore
PTP One-Subsea Chemical
Proton Malaysia
Polis Diraja Malaysia (PDRM)
PNB Commercial Sdn Bhd
Pinewood Malaysia -IRDA Presentation
PHHP Marketing Sdn Bhd
Phhp Marketing (M) Sdn Bhd
PGEO Edible Oils Sdn Bhd
Petrochemicals Technology (M) Sdn Bhd
Persatuan Guru-guru Sekolah Menengah
PERKESO
PERISIND Holdings
Pelangi Management Services Sdn Bhd
Pelabuhan Tanjung Pelepas , Johor
Pelabuhan Tanjung Pelepas (PTP)
Pelabuhan Tanjung Pelepas
PCA Technology (M) Sdn Bhd
Panasonic Malaysia
Pan Century Edible Oils Sdn Bhd
Pacific Oleochemicals Sdn Bhd
Nota Asia Sdn Bhd
Natural Oleo Chemicals
NAM KEE Trading & Transport S/B
N.K Rubber Sdn Bhd
Muzium Johor

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