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Persuasive Communication Skills

Overview

 
•    Do you want to know what drives you deep down to life your life?
•    Do you know what make others tick?
•    Do you want to have more self-awareness and understanding of others to help your job?

In today’s business world, our work requires not only the academic skills. You need to build up your resilience and agility at work to handle all kinds of situations. And NLP can help achieve this through its core communication techniques.

In this course, you will learn to enhance your communication skills to achieve win-win solutions with your clients.

About NLP
NLP is one of the fastest growing personal and business development industries, and by learning its simple, fast, proven and effective techniques, you can instantly improve performance, success and results across the board.
 

Learning Outcomes

By the end of the workshop, delegates will be able to:

o    Gain solid understanding of how NLP helps you in embracing operational and business processes
o    Elevate your communication skills to new levels, along with your self-awareness, motivation, productivity, performance and results.
o    Use feedback strategies for clear and precise communication results
o    Speak with more confidence and listen carefully to build rapport
o    Analyze and utilize body language to your advantage  
o    Steer conversations and influence people  
o    Have the confidence to make positive impact in your communication and have had a fun time doing it.
o    NLP Skills – skills that help in communication with clarity.
o    Apply useful non-verbal communication cues to interpret messages  

Who Must Attend

This course is suitable for all those looking to enhance their skills in influencing persuading, communicating and building rapport.

Course Details

MODULE 1: PERSUASIVE COMMUNICATOR
•    What makes a good and persuasive communicator?
•    Your core values and how to integrate good communication skills at work and in life

MODULE 2: NLP COMMUNICATION MODEL
•    NLP Thought Process and how to understand other’s expectation
•    NLP Communication Model and how people like to receive info
•    Resourceful Language Pattern and how to produce clear & precise message
•    The Power of Strategic words to avoid misunderstanding

MODULE 3: POWER-BOOST CONFIDENCE THROUGH BODY LANGUAGE
•    Exude confidence (from within)
•    The power of eye contact to build rapport and improve business relationship
•    Reading Between the Lines - Gestures & Facial expression
•    Be more in control of your body language and turning opportunities to deals

MODULE 4: MINDSET OF EXCELLENCE
•    Model the a Successful Persuasive Communicators
•    The human belief system
•    6 NLP presuppositions- Perception is Projection and how to see ideas conflicts and ‘heated’ situations
•    Self-Awareness and Consciousness to understand yourself deeper

MODULE 5: SUCCESSFUL COMMUNICATION
•    Communication Profiling
•    Your preferred  communication style
•    Recognize and speak Your Clients’ language
•    Become aware to other people's communication styles and how they like to be treated

MODULE 6: BUILDING DEEP RAPPORT SUCCESSFULLY
•    Perception of rapport
•    Strategies in building instant Rapport
•    The secrets of ‘matching’ and ‘mirroring’
•    ‘Pacing’ and ‘Leading’ to close the deal

MODULE 7: EMPHATIC LISTENING
•    Why no one really listens
•    Train Your Ears to Hear Your Customers Clearly
•    Sharpen your Question skills to solicit information
•    Train Your verbal responding skills to suit the listener’s communication style

MODULE 8: HYPNOTIC VOICE  FOR BETTER INFLUENCE
•    Develop a greater awareness of Your Unique voice
•    Your expressive tone of voice
•    The meaning of the voices
•    Vocal variety that influences your listener and turn opportunities to business deals

MODULE 9: WHAT’S NEXT FOR YOU
•    Great communicator’s secrets revealed
•    Areas for improvement
•    Action Plan
 

Methodology

Experiential learning, Interactive presentation, role plays and practical activities based on NLP (neuro-linguistics programming) practise immediately in an interactive and experiential environment.

Course Leader

Daniel is an International Master NLP Trainer who comes with more than 30 years experience in the corporate world; out of which, 19 years has been spent on coaching and training: on Communication & Interpersonal Skills, Coaching & Negotiation skills, Sales, Management & Leadership Skills, Course Consulting, Neuro-Linguistic Programming (NLP) and Sub-conscious learning skills. And in the process, continually coaching and motivating all his the coaches, mentees, staff and associates to learn, grow and expand their personal paradigms and horizons.
 
He also has extensive marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as General Manager of GEC (UK), Mahkota Technologies, he was in-charge of both local and regional sales for his Division. In his tenure, he managed over 15 different products and systems, successfully securing an annual turnover of RM60 million, for both the domestic and regional markets.
 
Trained under Dr Richard Bandler, Daniel is a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA. He is also a Certified Master Conversational Hypnotherapist of the International Association of Professional Conversational Hypnotherapist, USA.
 
He specializes in coaching CEOs, senior managers and entrepreneurs in highly sought-after skills in areas of people management, creative and innovative skills in leading organizations. His passions are in the study and application of the latest psychologies, mental tools and techniques in reading and handling people; especially in areas of Effective Communication and Negotiation skills, Management and Leadership Skills and Sales, applying Neuro-linguistic Programming and Subconscious Learning to accelerate adult learning. 
 
He recognizes the great potential within each individual and he believes in making a difference in one’s learning through his personalised, demonstrative, practical and dynamic approach in effective trainings. He makes every training experience enjoyable and valuable.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.

To contact Mr Daniel for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: info@iTrainingExpert.com

Testimonies

 “I felt relatively happy before I attended this course. However, I’m even happier that I learned how to communicate with the customers more effectively. I feel much more relaxed after learning up on the subject. The trainer was great.” – Lily, Jimisar Autotrade Sdn. Bhd.

“I never understood people well. I’m glad I learned how to foster mutual understanding between myself and others during this course and how to exercise self-control during tense situations. The trainer was very engaging and possessed a wealth of knowledge on the subject.” – Rosaini, Customer Relationship, TBNC Motor Sdn. Bhd.

“I felt that I lacked something essential before I went for this course. I’m glad that I gained a strong sense of self-confidence during this course that I can utilize when facing my customers. Now I feel really good about myself and how I can handle any situation after this. The trainer was excellent and I really enjoyed his activities.”– Nur Amalina BT Wan Abdul Aziz, CRE, EON Automart Glenmarie

“I had bad communication skills and I was a bit afraid. This course helped me by educating me persuasive communication skills and how to view a situation from another person’s perspective. I felt much better after this course knowing that I could better communicate with others. The trainer gave good explanations and lot of illustrations on this subject. I really enjoyed the group activities.”–Putry, KL

“I was really excited to learn what this course had to offer. I learned a great deal of different knowledge. I felt great after I completed the course. I’m really glad I joined this training. The trainer and his training were thoroughly enjoyable.”– Zulaikha, Sales Advisor, NikaiJaya (M) Ipoh.

“I wasn’t confident at all due to my lack of knowledge before attending this course. This course taught me the inner workings of people’s mindset, body language and how to be persuasive when communicating. It was great, fresh and I can’t wait to test out my new skills. The trainer was a good person who really knew how to engage with the participants”.– Sarah, Melaka

“I learned about the importance of persuasion and the key to influencing others during this course. I felt much more positive, confident and knowledgeable about the personality of others after the course. The trainer is both very nice and excellent in his work”.–Raihan , Customer Service Personnel

“I always got stressed handling customers and complaints. Through this training I learned how to manage my stress and how to influence customers. After the course was completed I felt like I was ready to be the best CRE at Ingress Motor Centre. The trainer was so friendly and the training very attractive.”.– Fara March 

Investment

In house arrangement only.

Click here to Request for In house Quotation
Please contact us at +6012 6869 628 | +603 8074 9056
Email: info@itrainingexpert.com

Payment mode:
Payment must be 100% upfront upon confirmation.

 

Registration Details

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