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Decision Making and Problem Solving Strategies

Overview

Physical classes are available.

 
Informed Decision Making and Problem Solving skills are not something people are born with; it is a skill. Like any other skills, it can be mastered and channelled towards specific goals with incredible results. In this compact 2 day course, see the 40 years of experience as the trainer shares with you the insights of solving complex problems, operational, technical and communication. 
 
This is a  Psychological Approach training that awakens your Problem Solving Mind.
 

Learning Outcomes

By the end of this course the delegates will be able to:

-Make shaper decisions through critical thinking and creative problem solving

-Adapt to different thinking styles in group and team environments

-Remove barriers to hinder creativity 

-Analyze systematically a target problem

-Present your ideas clearly and concisely for maximum shareholder buy-in

-Turn your creativity into practical business solutions

Who Must Attend

WHY ATTEND?
This is an interactive and innovative workshop that is simple but powerful for applying proven decision making and problem solving strategies to business situations, even the seemingly complex ones.
 
This course is also one of the most important things you can do for your personal success.
 
Why do we say that?
Because better decisions lead to better choices and that makes a HUGE SIGNIFICANT difference to your your business, life and future personally and professionally.

Course Details

Module 1: Shifting Mindset
The approach to distinguish between a problem and its causes or symptoms
¨   Having new eyes
¨   Being aware of the danger of your Fixed beliefs and ‘perception’ on problems
¨   Revealing Problems in communicating problems
¨   Playing Sides - ‘Cause Vs Effect”
¨   Being in charge of your Mind? Mindset Conditioning Game

Module 2: New Perspective on Problem
Introducing Basic framework for problem solving
¨   Revealing shortcuts to being Resourceful
¨   Recognizing Different Types of Problem
¨   Classifying Of The Problem
¨   Testing Your Analytical and Creative Thinking skills

Module 3: Key Issues in Communication
Keys to communicating effectively with those of different Profiling behavioral styles help to overcome problems with others
¨   Understanding The 4 Communication Quadrants
¨   Identifying personal communication style
¨   Developing effective relationship.
¨   Shifting into positive action

Module 4: Thinking The Issues Through
To explore creative thinking styles to assess factors affecting  how you analyze problems and evaluate solutions
¨   Assessing Creative Thinking Skills
¨   Understanding effective Creative thinkers traits
¨   Developing Analytical and Creative Thinking

Module 5: Problem Solving Techniques
To apply creative thinking to assess factors affecting  how you analyze problems and evaluate solutions
¨   Investigating Root Cause(s)
¨   Gathering Information tools
¨   Collecting Relevant Facts and Information
¨   Generating alternatives
¨   Camel’s problem

Module 6: Evaluating Possibilities
To generate possible solutions and Analyze problems contextually
¨   Reframing thought process
¨   Exploring possibilities and alternatives
¨   Generating alternatives creatively
¨   Analysing problems step by step
¨   Putting to practice :- Problem in the maze

Module 7: Possible Problem Solving Framework Leading to Decision Making
Analyze your personal attributes and relate them to your decision making style
¨   Using selection models and framework
¨   Applying the 5-step problem solving model

Module 8:  Effective Decisions- Making
¨   Handling stress in making decision
¨   Art Of Making Decisions
¨   Implementing the solutions
¨   Planning and Monitoring actions
¨   Presentating of Action Plans
¨   Evaluating results and contingent solutions
 

Methodology

The aim of this simulation-driven course is to get the delegates practice these techniques in a simulated environment working on smaller problems. This allows them to learn how these techniques work.
 
If the delegates are from the same organisation, you can also run it as a team building course where delegates go through a shared experience while solving problems. They will learn how to work together and improve their communication skills.
 
The course is also effective if delegates are from different organisations as they can focus on the details of the techniques and learn from each other’s approaches or how various techniques might be used in different industries.
 
The course is highly intellectual and skills-development based. It requires substantial reading (case studies), group interaction (to use the techniques taught), group presentation (to justify solutions/ decisions made) and reflection.

Course Leader

Dr A. Barrak 
Phd, Author-Trainer-Business & Technical Consultant, Trade Negotiator, Change Agent
 
Barrakis a highly qualified Senior Consultant and Lead trainer who has a clear and comprehensive understanding of what competencies are to be developed, quickly realizes the needs and preferences of the clients, and rolls out a progression of effective fun learning activities that cumulatively build the desired abilities to achieve the program objectives. His abundant knowledge and experience addresses every situation in our fast pace business world and everyone is guaranteed to grab some useful takeaways.
 
Barrak comes to you with more than 40 years of enriched, result-oriented experience in many positions among SMEs, government agencies, multinational and businesses. Equipped with solid experience and a wide range of state-of-art resources and latest development, his training programs are geared towards competency development.
 
With only the minimum amount of necessary theory (he says the participants can read his notes later) his training/ speaking sessions are filled with mindset, behavioural and capability change activities. There is always excitement, A-Hah moments in every session at his programs.
 
Barrak had worked with the Audio-Visual, Automotive, Printing, Property Development, Construction, Timber and Food industries, in capacities ranging from Group Engineer, Manager, Plant Manager, Senior Negotiator, Project Director and Managing Director.
 
Being a Management Consultant, Management System Auditor, Trainer and Counselor, he had consulted for an even wider range of industries that includes Medical services, Financial institutions, Petroleum industries, Metal, Plastics, Cellulose and Electronic components manufacturers, and the Civil service around the world.
 
He graduated in Engineering from the Singapore Polytechnic in 1973 and continued with post graduate and continuing studies in Engineering, Social Science, Rubber and Plastics Technology, Training and Development, Radiation Protection, and Quality Management, with a PhD in Organizational Management from Iowa State (US).
 
He has since been training and consulting for organizations such as PETRONAS, the National Electricity Board, the National Bank, various government ministries and agencies including Parliament House, and large corporations, further to training in Mauritania, Turkmenistan, Abu Dhabi, Sudan, Philippines, Thailand, Indonesia and Australia.
 
Currently, he is a senior resource faculty member for iTrainingExpert.com, continuously design and conduct customised trainings and consultancy for multi-national companies around the world.
 
To contact Barrak, please feel free to email us at info@itrainingexpert.com or call +603 8074 9056.


OR



DANIEL.W
Member of Malaysian Institute of Management
Certified Professional Trainer, MIM
MBA (General) University of Hull, UK
Council of Engineering Institutions (UK) Part I & II
Associate Member of Institute of Electrical Engineers, UK
Graduate Member of Institute of Engineers, Malaysia
ISO Standardization Internal Auditor
NLP Master Trainer Certification, NFNLP US
Certified Master Conversational Hypnotherapist, IAPCH U
Certified Specialist in Neuro-Hypnotic Repatterning, SNLP US
 
Daniel is an International Master NLP Trainer who comes with more than 30 years experience in the corporate world; out of which, 19 years has been spent on coaching and training: on Communication & Interpersonal Skills, Coaching & Negotiation skills, Sales, Management & Leadership Skills, Course Consulting, Neuro-Linguistic Programming (NLP) and Sub-conscious learning skills. And in the process, continually coaching and motivating all his the coaches, mentees, staff and associates to learn, grow and expand their personal paradigms and horizons.
 
He also has extensive marketing and sales experience; from selling single course programs to education franchise businesses; as well as single pieces of equipment right-up to multi-million US dollar projects for more than 15 years. In his last major corporate appointment as General Manager of GEC (UK), Mahkota Technologies, he was in-charge of both local and regional sales for his Division. In his tenure, he managed over 15 different products and systems, successfully securing an annual turnover of RM60 million, for both the domestic and regional markets.
Trained under Dr Richard Bandler, Daniel is a Certified Master NLP Trainer of the National Federation of Neuro-Linguistic Psychology, USA. He is also a Certified Master Conversational Hypnotherapist of the International Association of Professional Conversational Hypnotherapist, USA.
 
He specializes in coaching CEOs, senior managers and entrepreneurs in highly sought-after skills in areas of people management, creative and innovative skills in leading organizations. His passions are in the study and application of the latest psychologies, mental tools and techniques in reading and handling people; especially in areas of Effective Communication and Negotiation skills, Management and Leadership Skills and Sales, applying Neuro-linguistic Programming and Subconscious Learning to accelerate adult learning. 
 
He recognizes the great potential within each individual and he believes in making a difference in one’s learning through his personalised, demonstrative, practical and dynamic approach in effective trainings. He makes every training experience enjoyable and valuable.  His passion for training stems from his innate desire to empower all those individuals who are keen to seek knowledge, wisdom and self improvement; so that they can be the person they need to be to have what they want.

To contact Mr Daniel for any speaking, training and consultancy engagements, please contact us at +603 8074 9056 | Mobile +6012 6869  628 | or email: info@iTrainingExpert.com

 

Testimonies

“Good And Very Insightful Contents. Plenty Of Case Studies And Practical Exercises Which Help Enhance Understanding. Overall, A Very Good Course Conducted And Presented By Dr Barrak”
 
“Very useful and stimulates our negotiation skills, explores our weaknesses and strengths in dealing with others."
 
“I believe that every PETRONAS staff should attend this course to at least have a basic understanding of how negotiation is conducted correctly because the truth is whether we realize or not, working in a multinational company we practice negotiation on a day to day basis”
 
“Insightful and impactful learning experience, well-complemented with practical real-life examples and thrilling and engaging case studies”

Investment

Normal fee
Sign up 1 pax
Pay before course starts
MYR 2,590.00 per pax
USD 760.00
Early Bird
Sign up 1 person
Pay 14 days before course starts
MYR 1,990.00 per pax
USD 600.00
Group Fee
Sign up 3 pax or more
Pay 14 days before course starts
MYR 1,890.00 per pax
USD 540.00

Certificate
Upon successful completion of this program, you will receive a Certificate of Achievement. 

Payment mode:

1. ONLINE PAYMENT  by Credit card:  You can opt to register and pay online with our latest payment integration system through our website.

2. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.

Contact us: ITRAININGEXPERT GLOBAL PLT
Tel:+603 8074 9056 | +603 8082 3707
Mobile: +6012 6869 628 | +6018 2175 123
Email: info@itrainingexpert.com
Website: www.iTrainingExpert.com

 

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