Overview
There's perhaps nothing else in workplace management that requires the subtlety of soft skills than coaching and mentoring.
Learning Outcomes
By the end of the Coaching & Mentoring course, you will be able to:
- Define what is "Coaching" and "Mentoring".
- Explain the leader’s role in the coaching and mentoring process.
- Use structured models to conduct successful coaching conversations.
- Identify the specific needs of each employee.
- Match different leadership styles to the developmental needs of the coachee.
Who Must Attend
This Coaching and Mentoring skills course is aimed at:
- Managers
- Team leaders
- Anyone who manages personnel or who contributes to an individual’s capability development in the workplace.
Course Details
Methodology
Integrates learning through role plays, presentations, activities, case stuModule ion.
Course Leader
RON LEONG
CERTIFIED BEHAVIORAL & CAREER CONSULTANT (The Institute of Motivational Living, Inc. USA, Certified Trainer for DISC InsightsTM Personality System, LearningKeysTM, CareerKeysTM)
CERTIFIED NEURO-LINGUISTIC PROGRAMMING (NLP) PRACTITIONER
DERMATOGLYPHICS – DNA Profile; scientific study of finger-print analysis
CERTIFIED NEURO ACTION PRACTITIONER
CERTIFIED PSMB/HRDF TRAINER (TTT/1253)
RON LEONG passion is to help organizations and individuals uncover their strengths, natural preferences in areas of learning and thinking, motivations and interests, and assist them in career decisions and planning. He uses various evidenced-based and reliable systems "DISC InsightsTM Personality System, LearningKeysTM, CareerKeysTM, Dermatoglyphics, and Neuro Action Technology. He founded “RON.1hundred – Life Transformation Program” and “From Employee’s Mindset to Entrepreneur’s Mindset” workshop.
He is a registered trainer (TTT/1253) with the Pembangunan Sumber Manusia Berhad (PSMB) or better known as HRDF. He has formal education in Business Administration, Interactive & Counseling Psychology as well as Hotel & Catering Management. He has also completed his Master in Business Administration (MBA) from the Swiss Management Forum. He is a member of the Toastmasters International since 1998.
Ron has over 30 years of work experience, of which, more than 15 years is in a managerial position. He started his career in the hotel industry, started as a part-time waiter and left the industry when he was Food & Beverage Manager in a resort in Port Dickson. He decided to make a change of his career to sales after almost 10 years in hotel industry. Though a rookie in sales, he broke the company sales record at the end of his second month. He continue to break even more sales record after that. Due to this, he was promoted to Marketing Manager in the Panasonic Office Automation company where he managed a group of sales personnel to market new products from 1996 to 1999. He also was in pharmaceutical industry where he market pharmaceutical products to hospitals and clinics in the entire Pahang and part of Klang Valley.
Ron then spent two years as a freelance trainer before joining Evios (M) Sdn Bhd, a security alarm company as its Operation Manager, where he manages the company of over 30 employees. He displayed excellent leadership qualities in his position that often required him to solve matters of employee work performance and grievances, as well as overcome other challenges which arose from a change in the management team.
Due to his interest in training, Ron moved to Asia-Pacific Strategic Centre Sdn Bhd in 2004, an academic institution where he managed the centre and conducted training. His capability as a leader and trainer was so well-regarded that he was asked to head a new training centre in another educational institution in 2007. Since then, he has been the Corporate Training Manager for Knowledge Genius Sdn Bhd which has 8 other branches all over Malaysia. His task includes leading the training division, assisting all the centres in marketing the training products, implementing new training products, conducting product training for all the centres and liaising with the HRDF office. He is also as a part-time lecturer for a Business and Hotel school in his company. Subsequently, he left the company to be a freelance trainer.
Today, Ron is renowned trainer, speaker & coach in the areas of individuals and organizations behavioural. He uncovers individual potential talent, strength and weaknesses and guides them to be great leaders in their organization. He also has a very wide experience in providing organizations in the knowledge of behavioural change in business and ways to innovate to ensure their organization stay relevant and provide his expertise in closing the generation gap. His current signature program help organization focuses on practical solutions in dealing with the challenges we faced today in this disruptive and volatile world.
Some of his clients were (inexhaustible)
A Famosa Resort, AEG GROUP (AIA Agency), AEON, Agro Bank, Alamanda Putrajaya Shopping Centre, Asia Brands, APM Seatings, Atom Corporation, B. Braun, Bank Islam, BASF Petronas, Batang Ai Longhouse Resort managed by Hilton, Bolton Properties, British American Tobacco, Bukit Kiara Properties, Charoen Pokphand, Cheme Advance, Christian Dior, Clara International, Clearwater Group, Columbia Asia, Commerz Trade Services, Continental Tyres, CTOS, Denso Corporation, DHL, Doka Formwork Malaysia, Ekspres Rail Link (ERL), Esquel Group, Etah Sdn Bhd, Favell Favco, Fella Design, Finisar, Green Packet, Groupon, Hicom Automobiles Manufacturing Malaysia, Hilton Kuching, Hitachi Electronics, Honda Malaysia, Hotel Granada Johor Bahru, HSBC, HSC Medical Centre, IMU Healthcare, Infineon, Japanese Tobacco International (JTI), Jimah Energy Ventures, Johor Port, Julie’s Biscuits, Kayaku Safety System, Kencana Petroleum Bhd, Kinohimitsu, Kuu Van Cha, Legoland, Malaysia Common Law Journal, Malaysia Newsprint Industries, Manjaku, Mazda Malaysia, Menta Construction, MERCER, Mesra Mall Terengganu, Mighty Bakery Sdn Bhd, Mimos Bhd, Malaysia Marine And Heavy Engineering Holdings Berhad, Mulpha International, Malaysian Communications and Multimedia Commission, Mazda, Media Prima Berhad, Minority Shareholder’s Watchdog Group, Multimedia University, MYOB Asia, New Straits Times Press, Nissan, NXP Semiconductors, Old Town White Coffee, Panasonic Electronics, Pembangunan Sumber Manusia Bhd, Perbadanan Nasional Berhad (PNS), Perodua, PEPS-JV, Petronas, Prince Hotel & Residence KL, Portescap, Public Mutual Berhad, Regent Hotel Kuala Lumpur, Rentokil Malaysia, Res Malaysia Sdn Bhd, Royal Bank of Scotland, S & O Electronics, Saint-Gobain Malaysia, Samsung Electronics, San Francisco Coffee, Secret Recipe, Senai Desaru Expressway Berhad, Shell, Sheraton Hotel, Sime Darby Group of companies, Sinclair Knight Merc, Skynet, Sony Malaysia, Southern Acids, Star Publication, Sunway University, Suria KLCC Shopping Centre, Sweet Tape, Tateyama Kagaku Electronics, Taylors’ University, TDM Berhad, Tenaga Nasional Berhad, Texas Intruments, Tigges, Toshiba Electronics, Toyota, UOB Bank, Verns Holding, WSM Medic, Yamaha Electronics, YWCA and most of the public universities.
Ron’s areas of expertise include:
- A comprehensive and detailed analysis of an individual
- An in-depth understanding of different human behaviour
- The characteristics of various generations in the workforce
- Business behavioural change over the years
- The used of Behavioural-based Interview technique to get the right manpower
- The right communication tool for different generations
- Emotional drive to motivate different individuals
- Helping individuals to be successful entrepreneurs
- Bringing out the inner talent in every individuals through his simple to
understand and simple to apply coaching program
OR
RACHEL KHOR
Certified Master Performance Coach (ICF Approved - International Coach Federation)
From DC Psychology International & American Institute of Business Psychology
Certification in Colored Brain Communication
Certification in Human Drivers & Motivation
Certification in Dynamic Speaking
Certification in Curriculum Development
Certified Trainer in Emotional Quotient
Certified Professional Facilitator
Certified Trainer PSMB (Ministry of Human Resources Malaysia)
Certification in Neuro Linguistic Programming (NLP)
Certification in Hypnotherapy from London College of Clinical Hypnosis (LCCH)
Rachel Khor is currently the Principal Trainer & Chief Learning Strategist as well as an experienced entrepreneur & businesswoman.
She is a Master Trainer in Creativity & Thinking Outside The Box, Problem Solving Skills, Master Your Mind, Emotional Intelligence & Emotional Drivers, Success Tools & Colored Brain, Communication, Negotiation, Peak Performance, Goal Setting, Positive Work Attitude, Leadership & Sales Warriors.
She has undertaken training, consultancy & facilitation projects with various companies, both private & public sectors. She is a sought after Learning & Development Strategist, People Developer, Trainer, Coach & Mentor.
Her training incorporates effective evaluation methods, powerful techniques of varied disciplines & practical tools for all her learning solutions. Driven by a passion for delivering awesomeness, she ensures she execute cutting edge learning technologies, share highly relevant knowledge, provide critical & up to date information, deliver time tested methodologies & conduct interactive sessions - all are formulated to achieve results like never before.
Her determination & speed in producing training solutions is one of the key reasons her clients keep coming back to her over & over again. Her research, knowledge & experience made Rachel Khor in the front line within her profession.
She loves people development - during her high impact training sessions she is committed, dynamic & outcome driven. She utilizes Accelerated Training methodologies to inspire change & fast results. She trains with her personal brand of positivity, charisma & focus which greatly motivates her participants to achieve greater heights of achievement.
Or
We have a faculty of specialist and can cater to your organisation's different levels and specific needs.
For training and advisory services, feel free to contact us at info@itrainingexpert.com or call us at +603 8082 3707 | +603 8074 9056 | +6012 6869 628 | +6018 2175 123
Testimonies
"The trainer knows the subject matter well and the training was very good." Mona Abdullah, Facilities Manager, Hitachi Rail STS Sdn Bhd.
"Before the course, I feel that coaching is just a matter of getting someone to be able to do a job assign to them. During the course, I realise that there is a specific structure and strategy to coach and also to correct undesirable behaviours. After attending the Coaching and Mentoring course, I feel that I understand better how to coach people in a more efficient way. The trainer Dr Dass is full of experience. Thanks so much." Noriah Jaafar, Engineer, Hitachi Rail STS Sdn Bhd.
"Trainer was very good at getting the attention of the participants and has a wealth of knowledge" Imran Sidiq, Commissioning Manager.
Investment
Normal fee |
Sign up 1 pax |
Pay before course starts |
MYR 2,990.00 per pax |
USD 890.00 |
Early Bird |
Sign up 1 person |
Pay 14 days before course starts |
MYR 2,590.00 per pax |
USD 760.00 |
Group Fee |
Sign up 3 pax or more |
Pay 14 days before course starts |
MYR 2,490.00 per pax |
USD 730.00 |