Today's fast moving business environment demands more from office support personnel than ever before.
Today's secretaries and administrative assistants are professionals who need a sophisticated set of skills to meet their daily challenges.
As an Executive Secretary or in an Administrative role, you are expected to:
- Communicate excellently with people from every level of the organization
- Juggle multiple priorities and demands with a packed schedule and tight timing with high EQ
- Stay cool while handling all unforeseen changes, difficult people, conflicts and problems
Does it feel like it is challenging? Of course.
That's why this conference is meticulously designed — to help you perform at your work better.
This Secretary Conference seminar is crafted with you in mind, offering a unique and handpicked power-packed sessions to boost your performance, health and confidence. And throughout the day, you'll have the opportunity to meet and network with individuals who really understand what you do … because they do it, too.
* Increase your leadership, influence and ability to get results – without formal authority
* Enhance your confidence, credibility and interpersonal skills
* Build strategic relationships and a vast network of Executive Assistants
* Find out how to present your best, most productive professional self
* Increase your contribution to the execution of your executive’s and organization’s objectives
Who Must Attend
Secretaries, Office Administrators, Office Managers, Confidential/Executive/Private Secretaries, Personal Secretaries, Principal/Personal/Administrative Assistants, Public Relations Executives, Guest Relations Officers, Customer Relationship Managers and Executives, Account Managers and other frontline and support staff.
Schedule for Secretary Day Conference and Topics are subject to change
In today’s competitive and challenging corporate environment, having the required technical skills and knowledge are just marginally sufficient for the meeting KPI or KRA set for Secretaries. Nonetheless, it was of utmost importance to realise the power of building a customized personal branding for yourself in order to outperform, if not to outplay your colleagues in order to exude the positive branding in you.
In the ever changing corporate world, the power of creating a positive yet lasting first impression counts. As statistically proven, people are generally visual; hence this session fills all the gaps in your personal branding. After this session, there will be a great positive psychological boost that heightened your performance level.
Business Communication in the Business World
Meet the challenge of communicating for business. Why is good communication so important in the business world. What happens when communication fails. Problems encountered when communicating in English and Key communication skills. This session provide you with the high level skills necessary to communicate more effectively with your audience. and gain a competitive advantage and develop your ability to write and present more persuasively and convincingly.
Secretaries in Leadership
How do you define career success? What can organizations do to provide women with opportunities to excel? What opportunities could our global economy harness by advancing women to leadership?
In the global market with increasingly fierce competition, corporate living environment and business model are changing. In order to adapt to the rapid changes of market and increase management efficiency, managers place higher expectations and requirements to their assistants—secretaries. While a good secretary should base on his/her own work and become the right-hand man of decision-maker. In this session, we’ll introduce you how to be a successful secretary, and present many professional qualities and work skills that you need to be equipped with.
The session is leads to sharpen your leadership skills and inspire you to be the positive change agent. The core content is meant to inspire and empower women across the world to engage in purposeful career development and take on leadership for important causes. You will be inspired to lead change with more conviction and confidence, and improve workplaces and communities for all.
Teabreak: 4:00 - 4:15pm
Continue Session 4: 4.15pm – 5.00pm
Interactive Presentations, Group Discussion and hands-on activities
Every year, in the Secretary Conference for Administrative Excellence, we bring you a dynamic faculty of renowned experts and professional speakers. So let’s dive in to be inspired and transformed in ways you never expected!
DR B. DASS
Dr Dass comes with 30 years of HR, Learning and Development corporate work and training experience. Early in his career, Dr Dass worked for SMEs’ and MNC before setting up his own human resource and training practice. He worked as a HR Manager in a leading Real Estate Agency with a work force of about 500, before he moved on to Electrolux Group, as their Training Manager at the Electrolux Business School. He ran supervisory, executive and management development programs at the Electrolux Business School. Dr Dass also has served at leading private and public universities including institutions from Australia, UK, USA and France, who are affiliated with local universities. Some modules taught by him, includes, Change Management, Leadership, Human Resource Management, Adult and Continuing Education.
Pauline has been a reputable Training Advisor with Great Eastern Life Assurance (M) Bhd. She had trained approximately 7000 trainees from the agency force nationwide. Being a passionate trainer, she shared her skills and experiences not only to the agency force, but to members of network marketers, upcoming and rising youth from universities and colleges as well as members of associations.
Pauline also possesses the professional skills required for personal styling, personal shopping, image coaching and image consultancy. To be eccentric and to elevate her training experience to another heightened level, Pauline had largely integrated and embraced Neuro Linguistic Programming (NLP) into the branding and grooming trainings that she conducted.
MRS M. REID
Mrs Reid with over 18 years of experience in a wide range of language based training in many countries particularly England, Islamabad, Budapest and Malaysia.Marinella holds a Cambridge Certificate in Teaching English to Speakers of Other Language (CELTA), at the British Council Kuala Lumpur and a BA Hons in French and Italian from Bedford College, London University 1974/1978.
Marinella now conducting courses in a range of English languages, Technical & Business writing, presentation & public speaking, IELTS & TOEFL exam preparation trainings. Her trainings are very effective, interactive and enjoyable. She always receives rave reviews from the past participants for her ability to generate interest and motivate participants to improve their language skills.
“I like the problem solving session because it related to real life experience.”- Suganeeya K, Senior Lecturer – Olympia College
“ I learn how to manage my work and the relationship with my boss.”- Azlina Ariffin, Secretary - RHB
“Instructor is very knowledgeable.”- Marina Alberto, Secretary - Tung Hup Enterprises Sdn Bhd.
“I enjoyed Effective Communication.”– Michelle Lai, Secretary - Stenta Films (M) Sdn Bhd
“There’s full of input and it’s just a great. I like the time management and problem solving session. The speaker was very good and she gave us helpful tips of managing bosses, work and expectation.”- Comel Hartini Azhar, Secretary - Cradle Fund Sdn Bhd
(Fee inclusive of Buffet Lunch, Refreshment, Welcome Pack, Training Materials & Certificate of Achievement)
1. ONLINE PAYMENT by Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. BANK IN CHEQUE
Bank in and then scan the Bank-in slip and email to us before the course commence to confirm your seat.
Courier your cheque payment to our Finance HQ.
*Note that we DO NOT take any payments during the event.
3. BANK IN CASH: You can also pay by cash through bank-in our company bank account.
4. Telegraphic Transfer- You can also opt to use GIRO or telegraphic transfer of payment via international banks.
Contact us: ITRAININGEXPERT GLOBAL PLT
Tel:+603 8074 9056 | +603 8082 3707
Mobile: +6012 6869 628 | +6018 2175 123