By the end of the Leadership Communication program training, you will be able to:
-deal with different types of people's emotion
-know the hot buttons that will trigger emotions
-understand your own emotions and how to manage it
-apply different methods to manage people
-communicate effectively with different types of people in the organisation
Who Must Attend
Managers and Senior Management who manage themselves and others
Experiential learning with Neuro-Linguistics Programming.
A combination of Profiling Tools, Roles Play, Case Studies and Cognitive Reflection all combined in a comprehensive workbook complete with practical and written exercises.