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Developing An Effective Global Communication Strategy-For Global Mobility Professionals

USD 890
IN HOUSE ENQUIRY

Description

DAY 1

Module One: 
What is communication and why do we need a strategy?

  • Defining communication
  • Understanding the barriers
  • Why a strategy is needed
  • Developing a strategy
  • Setting goals
  • Evaluating the roles of the stakeholders
  • Delivering the right message
  • Choosing the best vehicle for delivery
  • Gathering feedback

Module Two: A Communications Strategy Starts with Skilful Listening

  • The all essential listening strategy
  • Avoiding assumptions
  • The open minded listener
  • Essentials to becoming an assertive listener
    • Become mindful of nonverbal communication
  • What are they not saying?
    • Learning to read between the lines
  • Influencing is rooted in what you know about the audience
  • Crafting a reply based on what was heard

Module Three: Developing a global communication strategy through cross-cultural communication

  • What is culture?
    • 5 point culture scale
  • Identifying our cultural work values
    • Contrasting with the cultures of your international assignees-Where do the differences lie?
  • Identifying my cultural communication style
    • Identifying the cultural communication style of others
  • Building rapport across cultures to communicate more effectively
  • Saying NO and communicating NO-When and to who?
  • Tailoring our message to a global audience
    • Applying the differences to our output
  • Keys to communicating cross-culturally-A summary of the take-away points

Module Four: Developing a writing strategy for a global audience

  • What is good writing?
  • The 3 Step writing process
  • Go to the SPA
    • Identify the subject matter
    • Define your purpose for writing
    • Know your audience
    • How to generate an audience profile
  • Select the right written medium to meet your audiences’ needs
  • Ensuring clarity through strong language usage
  • Writing with the right tone
  • Organizing your message to achieve better clarity and coherency

Module Five: Communication Targets

  • Preparing to set realistic goals for skilful communication
  • Keys to successfully reaching your goals.
  • You can execute your global communication strategy with success

During this training there will be extensive discussion, activities, role plays and presentations.  It will be highly personally and professionally informative and interactive. 

MR S. MUHS, Canadian

Canadian Institute for English Certificate in TESOL
BA Language Studies (Bridgewater University)
M Ed Teaching English to Speakers of Other Languages (Concordia University)

Before beginning his training career, Steve worked for one of the oldest and most established brokerage houses in Canada.  His role within the company was that of regulatory compliance and education.  

After realizing his true passion was in education he decided to change his career path and focus more on teaching. This brought him to Malaysia ten years ago and he has worked within all areas of education here ever since.  In this time he has been involved in instruction, training and curriculum development within the ESL community and the corporate world. 

Mr Muhs is an enthusiastic and dedicated trainer who operates an active classroom and always keeps his course participants amused and challenged.  He thrives on challenges and is always looking for ways to make his training better.  

With over 14 years of public speaking experience, he has a very acute understanding of what is required in order to get ideas across clearly and in an engaging manner.  He regularly participates in workshops and training sessions, often giving presentations to upwards of 2000 participants.  He is also a HRDF certified trainer.

Muhs is an excellent communicator and has enjoyed working with a variety of companies throughout Asia, designing and facilitating courses that have cooperatively met their objectives.
  His areas of training include:

  • Cultural Awareness & Intelligence
  • Cross Cultural Communication Skills Development
  • Accent Reduction and Neutralization
  • Language Teacher Training
  • Public  Speaking
  • Assertive Communication Skills
Normal Fee Early Bird Group Fee
MYR 2990 per pax MYR 2600 per pax MYR 2500 per pax
USD 890 per pax USD 760 per pax USD 730 per pax

For minimum 5 and maximum 20 pax per session 

  • Valid for 30 days from the quotation
  • Training is from 9:00am-5.00pm
  • 8% SST is inclusive in this quotation and additional participants are to be paid by the client (Not HRDC claimable)
  • Course fee is HRD Corp SBL-Khas Claimable
  • Total Quotation is inclusive of Trainer’s fee, Training Materials & Certificate of Achievements, Course evaluation report.
  • Client is to prepare training venue, setup, training aids, refreshments and meals for trainer/ coordinator & participants

Upon successful completion of this program, you will receive a Certificate of Achievement.

  1. Please email back to us the stamped Confirmation Letter for confirmation.
  2. Payment should be made 100% prior to the commencement of the course.
  3. Please make payment via cheque or telegraphic transfer should be made in favor of
    "ITRAININGEXPERT GLOBAL PLT".
  4. Bank into "CIMB BANK BERHAD", Account No: 800 356 1683. Swift Code: CIBBMYKL
  5. Scan & email to info@itrainingexpert.com the bank-in slip to us.

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