Generative AI for Business Writing

By the end of the training, participants will be able to: 

• Understand how generative AI works and its limitations and uses
• Control the output of generative AI with smart prompting techniques
• Use generative AI to improve and enhance your writing skills
• Write emails and other documents with the assistance of generative AI
• Apply ideation techniques with generative AI
• Use enhanced research, document interrogation and data visualisation techniques with generative AI

Employees who write reports, proposals or other forms of business writing and who wish to use ChatGPT to enhance their writing.

Participants should bring a laptop and should also register a free account with ChatGPT before the training.

Day 1: 
Module 1: Generative AI Essentials
•How does GenAI work? What can you do with it?
•What is AI? Is it actually intelligent?
•Limitations and misconceptions of generative AI
•Common mistakes people make with generative AI

Module 2: Classic Prompt Engineering Techniques
Participants will learn series of classic prompt engineering techniques, which can ensure the best possible feedback from CoPilot or other AIs.
•Controlling verbosity
•The role of context, iteration and persona
•GenAI self-evaluation
•“Leveling up technique”
•“Ignore instructions” technique
•“Ask me” technique
•Tree of thoughts technique for complex decisions
•PARTS technique for emails
•Writing from notes technique

Module 3: Essentials of Good Writing
•Recognising a modern style of writing
•Structuring an email effectively
•Tone of different types of writing
•Using strong and positive language
•Using action-oriented language

Module 4: Using Copilot for specific functions Part 1
•Using Copilot to write an email asking for information/quotation
•Using Copilot to write an email providing information/quotation
•Using Copilot to resolve an issue via email
•Using Copilot to write an email of complaint
•Using Copilot to write an email of apology

Module 5: Using Copilot for specific functions Part 2
Using Copilot to review, enhance or correct existing text
•Using Copilot as tool to improve your English/writing
•Using Copilot with templates for longer writing

AGENDA
Day 1
9:00 – 9:30am: Module 1: Generative AI Essentials
9:30 - 10:30PM: Module 2: Classic prompt engineering techniques Part 1
10:30 – 10:45am: TEABREAK
10:45 – 1:00pm: Module 3: Essentials of Good Writing
1:00 – 2:00pm: LUNCH
2:00 – 3:30pm: Module 4: Using Copilot for specific functions Part 1
3:30pm – 3:45pm: TEABREAK
3:45- 5:00pm: Module 5: Using Copilot for specific functions Part 2

The basic methodology for this course is “learning by doing”. By following the trainer’s prompts and then trying out their own, participants will build a strong basic skillset for using generative AI.

**Requirements
Participants need to bring a laptop and will also be required to sign up for the free version of Copilot prior to the course.
Other free tools may be used during the session.

EMILE DODDS
Bachelor of Electronic Engineering (Hons), University of Bristol, UK
TEFL Certification, Teacher Training International, London, UK

Emile is a corporate trainer and language coach. He specializes in business communication, business writing, grammar, presentation skills, customer service and general English.
Originally from Scotland, before making Malaysia his home, Emile worked in the United Kingdom, Turkey, Romania and Singapore.
Emile has written a book entitled "From Manglish to English" and maintains various websites, including www.roadtogrammar.com.

Work Experience
Emile has over 20 years of corporate working experience in a diverse range of industries including colleges, multinationals and small firms. His last position was in Learning Port Sdn Bhd as Head of Department, handling a team of 8-10.
Throughout his working career, he has held portfolios of head of department, product development manager and educational media specialist.
His highest achievements include building up a language centre for a Malaysian college, developing and designing a range of eLearning products, securing and carrying out training contracts with the public and private sector, running a production team and R&D work in the field of eLearning. Emile has also written a book entitled From Manglish to English. He runs several websites and has built up a social media following of over 100,000.

Trainings Experience and Clientele
He has trained hundreds of representatives from governmental ministry and large organisations that include:
Bank Negara Malaysia
HSBC
Bank Islam
Canon Marketing

Upon successful completion of this program, you will receive a Certificate of Achievement.

1. By Credit card: You can opt to register and pay online with our latest payment integration system through our website.
2. Bank Transfer- You can also opt to bank transfer payment via local / international banks. Please send payment slip as proof of payment.
3. HRD Corp Claimable Courses Skim Bantuan Latihan Khas - Applicable to Malaysian Employer Only

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