Current Courses

Emotional Intelligence is an essential skill set for managers that allows you to more effectively empathize, communicate and persuade with your team.

If we are unable to deal with such customers, the problem might end up being an even bigger complaint, a heated fight or a viral on social media for the wrong publicity. It's never easy to handle difficult people because it affects us emotionally. We definitely don’t want to risk such scenes in our business affecting our branding, reputation or sales.

Schedule Waste Management Training. ESH, Environment, Safety and Health Training in Malaysia

Equip yourself with skills to investigate incidents, perform root cause analysis, and implement SMART actions to enhance safety and prevent risks.

Learn cost efficiency, supplier management, and risk reduction to drive business success. Master procurement for optimal results.

This program gives participants a crash course on the effective oral and written communication skills required for business deals.

“The Credit Control team if facing some collection issues because the clients are not paying! What can we do about the default payees?” Do you have this issue in your business? If yes, it would be extremely important to train your credit control, debt collection, sales team and etc to have a full appreciation of the relevant law. None of your staff can confidently negotiate effectively to recover a debt if they don’t understand the ultimate sanctions they can apply. This debt recovery and legal process programme is designed to give you a practical, up-to-date understanding of the law as it applies to your particular organisation. In this practical training, you will also explore all avenues to recover debt, from informal in-house procedures to legal action. The reasons for success, or failure in debt recovery once a debtor has been summoned to court will also be discussed extensively. You will cover: Type of debt recovery and the importance of recovery process

Build on your Excel skills with our advanced training. Enhance your expertise in complex data management, formulas, and data analysis.