Warehouse Management: Strategy, Implementation & Control - 5 days international

• The Role of the Warehouse
• Why we need a warehouse,
• What functions they cover,
• How do they fit into the supply chain
• The balance between sorting and storing
• 12 initial questions to ask about warehousing activity
• Product Classification
• Supply /demand variables
• ABC Analysis or the 80/20 rule
• Determining product handling groups
• Throughputs and product formats

• Receiving options
• Storage options
• Picking/assembly options
• Dispatching options
• Using the floor and the height space
• Organising for flow
• Methods and Equipment

• Loading bays
• Selecting fork lift trucks
• Selecting racking
• Implications for warehouse layouts
• Operational timings and planning

• Duty of care
• Inspections and risk assessments-task analysis
• Equipment maintenance and care
• Raising people's awareness
• Security and Loss
• Minimizing internal theft
• Minimizing external theft
• Preventative measures will be briefly discussed.

• Fixed and variable cost
• Typical costs involved
• A model for understanding the roles of productivity, utilisation, and performance
• Setting productivity and cost targets
• The importance of having measurements and key indications of performance
• Service Levels

• As Warehouses are a link in the total process of customer satisfaction, this workshop covers:
• Internal and external customers
• Customer service sampling
• Effects of substandard service
• Minimising misunderstanding and errors

• Different types of layout with advantages and disadvantages
• Planning for flow in the warehouse
• Checklists to help on deciding the best option
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• 7 Tips to better warehouse management
• The top 7  warehousing ideals for continuous improvement
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• Inventory and the Supply Chain
• Inventory management definition
• Types of stock
• Demand amplifications
• Demand replenishment in networks
• Managing the flows
• Type I and II supply chains
• The Supply Chain Rules
• Inventory and statistics
• Concept of service level

• Key Component: Demand Analysis
• Key Component: Demand Forecasting
• Key Component: Supply Lead Time
• Key Component: Cost & Benefits
• Inventory benefits
• Inventory polices
• Inventory in organizations

• Basic mechanics of inventory systems
• The stock time curve
• Stock components
• Stock investment
• Free stock calculation
• Simple replenishment methods, for example, Min/Max
• Accurate replenishment methods, for example, Reorder Point and Reorder Level (ROP/ROL)
• Requirements planning systems, for example, Materials/Manufacturing Resource/Requirements Planning (MRP / MRPII)

• Stock Control-Coding
• Different coding methods
• Importance of inventory receipts
• Identifying surplus and obsolescent stock
• Checklists to help on deciding the best option
• Stock Control-Recording

• Legal issues
• How do we get inaccuracies?
• Stock Control-Checking

• Roles and responsibility
• Requirements
• Job Descriptions
• Authority levels
• Tolerances and approvals
• The stock check programme
• Options for stock checking methods
• Reconciliations / discrepancies
• Inventory Performance

• Assessing the stock level
• Models for implementing inventory control
• Determining stock targets
• Inventory questions
• Inventory KPI's in warehouses/stores

• Push/pull
• Quick response (QR)
• Efficient consumer response (ECR)
• Collaborative planning forecasting and replenishment (CPFR)
• Lean and agile approaches
• Quality Management
• Postponement
• Cross Docking
• Consolidation
• Vendor Managed Inventory (VMI)
• Consignment stocking
• Co Managed Inventory (CMI)
• Direct product profitability (DPP)
• Economic value added (EVA)
• Collaborative supply chains

• Using the Supply Chain
• Using the Theory of Constraints
• Practical inventory improvements
• Call offs and Telemetry
• EDI and ICT
• Keys to reducing stock levels
• The 7 Rules for planning inventory
• Model for planning inventory

STEVEN YEO  

MBA In Supply Chain Management
Certified HRDF Trainer
Certified Professional Trainer & Facilitator
 

Mr Yeo is a certified HRDF trainer who specializes Procurement, Warehousing, Logistics and Supply Chain and Operational issues.

Yeo comes with a solid 32 years of corporate working experience in the area of supply chain management.  His last tenure before retiring from full time employment was as Company Director cum Supply Chain Manager for a mega French-based company in Melaka.

He started his career as a Storekeeper in a chemical plant and through the years of striving for the best, he worked his way up the ladder to become the Plant Manager before joining another Multinational company in procurement and supply chain management.

Among his tremendous achievement was his success in spearheading a cost reduction exercise and managed to achieve a saving of more than RM6.5 million in three years. He has increased the productivity in the company through intrinsic and extrinsic action plans. He is also instrumental in promoting supply chain management concept to his staff and colleagues in his last company whom he served for 10 years before retiring.

Yeo is passionate about training and coaching others. He loves people, he loves to share. Throughout his career, he has been sharing his skills and knowledge with an open heart. After his retirement from the corporate world, he dedicated his time to conduct more trainings and consultancy. 

He has conducted in numerous companies in Malaysia since 2008 in the area of warehousing, purchasing, logistics, supply chain, risk management, `incoterm, and international payment system.

With Yeo’s vast experience in the industry, he brings his experiences to the training room and share all the failures and successes in the Supply Chain field. Many of his participants have raving feedback and commendation for his ability in delivering real-life knowledge, skills and sharing of his life experiences helping them save a lot of times and mistakes along the way.

• Inventory  and Warehouse Management
• Supply Chain Management
• Cost Reduction
• Strategic Procurement and Purchasing Management
• Logistics and Shipping Management
• Documentation control on Procurement
• Import and Export Documentation Process
• Negotiations
• Incoterm 2020
  
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